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August 2024 by Bradley Boots
Best place to get your computer fixed in KC.
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August 2024 by Timothy Gardner
These guys are the best. I sent my iPod Classic and a old Nano in for diagnosis, hard drive and batteries. Their tech gave me a call and said he couldn't find anything wrong with the classic and extensive testing, stuck in a new battery and refunded my prepayment for a new hard drive. GREAT customer service. Great communication. Midwestern company with great work ethic.
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July 2024 by Omar
Absolutely amazing service and fixed my macbook after it stopped powering on. Took it to the apple store and they deemed it unfixable. Seems like these guys know MacBooks better than Apple
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June 2024 by Cheyenne Kitana
My MacBook decided to shut off one day, and I had brought it to Apple to get the battery replaced to be told it was a vintage model (2017) and they don’t make my particular battery anymore! I didn’t have the funds for a brand new laptop either, especially when all the diagnostic came back good except for my battery!
Panicked (as I move abroad in 2 weeks permanently, and I’m located in Central Florida), I called locally to my area and got recommended to iResQ! I called and spoke to a rep who went above and beyond, not only did she completely understand that I was moving soon, but lead me through the process of how to purchase the battery online needed for my replacement, and also double checked to confirm it was the correct laptop and that they had my battery! Same day I purchased the battery, and sent out next day! They emailed me when my laptop was received (5/21/24) and when fixed and sent back out to me in Florida (5/22/24)!!
I received my laptop today(5/24/24) and she’s back working perfectly, and they gave my laptop such a good clean! Never seen my laptop this clean in YEARS!!
Cannot recommend enough!! Thank you!!
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April 2024 by Tashee Yankah
Fixed my daughters iPad super quickly for an amazing price! Highly recommended
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February 2024 by Dakota Thomas
I cannot recommend this place enough. Fantastic customer service, quick diagnostic, and they even did the whole job for free since they didn’t find anything wrong with my MacBook.Their service is rarely offered these days - and I cannot recommend them enough.Absolutely will be using them for my future needs.
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February 2024 by Elizabeth Hilgers
This place is always fast and efficient
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November 2023 by casey and sabrina Evans
The staff are amazing
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November 2023 by Taylor Speed
Incredible company, fast and professional service.
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November 2023 by Kyle D
Quick and friendly service
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November 2023 by Ken Pence
I have used IResQ on three separate occasions, once for an Ipad and twice for a laptop, and I couldn't be happier with their work. I highly recommend them!
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November 2023 by Cici S.
This company would not give me a refund for work never completed. They require prepayment and when I decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!
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September 2023 by H
Incredibly fast, incredibly kind, incredibly knowledgeable.It provided me an option to fix my laptop where it was faster and cheaper compared to other competitors and even to the lowest amount I had for my budget. 1,000% will recommend
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May 2023 by Freddy F.
I would give you guys 5 stars but for some reason all my pictures got deleted after I send you guys my ipod for a screen repair .......
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May 2023 by Susan Conner
I was extremely happy with every aspect of this company. Their responsiveness, professionalism, the techs abilities, patience, and just making sure that all my computer concerns were addressed. I feel like this company took the extra mile to work with me and I sincerely appreciate it. Thank you so much! Very reasonable costs!
