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February 2024 by Dakota Thomas
I cannot recommend this place enough. Fantastic customer service, quick diagnostic, and they even did the whole job for free since they didn’t find anything wrong with my MacBook.Their service is rarely offered these days - and I cannot recommend them enough.Absolutely will be using them for my future needs.
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February 2024 by Elizabeth Hilgers
This place is always fast and efficient
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November 2023 by Ken Pence
I have used IResQ on three separate occasions, once for an Ipad and twice for a laptop, and I couldn't be happier with their work. I highly recommend them!
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November 2023 by Cici S.
This company would not give me a refund for work never completed. They require prepayment and when I decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!
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September 2023 by H
Incredibly fast, incredibly kind, incredibly knowledgeable.It provided me an option to fix my laptop where it was faster and cheaper compared to other competitors and even to the lowest amount I had for my budget. 1,000% will recommend
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May 2023 by Freddy F.
I would give you guys 5 stars but for some reason all my pictures got deleted after I send you guys my ipod for a screen repair .......
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May 2023 by Susan Conner
I was extremely happy with every aspect of this company. Their responsiveness, professionalism, the techs abilities, patience, and just making sure that all my computer concerns were addressed. I feel like this company took the extra mile to work with me and I sincerely appreciate it. Thank you so much! Very reasonable costs!
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February 2023 by Ryan Harris
I was leaning for more of 3.75-4.25 stars for this, but since there's no in-betweens for this I just settled for 4.Start 2/2/23-I dropped in for a basic charger port replacement for a tablet, guy at the front had me set up real quick and easy, polite of course too, explained my issue, and was told it'd be 2-3 diagnosis from there. All fine, nothing really wrong there, I didn't care for priority handling, so a week fix didn't bother me. 5*Mid 2/6/23- Approval request sent, diagnosis done, just required a payment for 75 total, so it's about 20 max for the part 50 for labor, 5 ish for tax. Fine and dandy, OK'd it and paid next hour, all I had to do was wait. 4.75*End 2/8/23- They called right about an hour after opening(Which kudos on them for being prompt) and around 1130-1200 my wife went to pick it up, no problems, practically a 4.5-5 star deal. It's just the part that bums me out, which I just can't get over, is the minor damage after inspecting it myself.Damage as small as they were- small tear/dent on cover, denting on the side of the tablet itself, and a few scratches on the tablet(definitely something you can feel just by grazing it with your hand.)It's cosmetic only I know, nothing that hurts the function of the tablet, however, for me it's just one of those 'pet peeves' kind of situations. It's like handing your buddy your phone or laptop and it comes back scuffed, greasy, scratched, just mishandled in some type of way that kinda reminds you why you don't lend your stuff out. 3*All in all, it's a -1 for the scuffs, compounded with a- .25 for time/money spent just to see the damage, I'm sure maybe most wouldn't care, but again it's a game of trust for me here. I always try to handle what isn't mine with a lot more respect, 'cause I'd feel bad if I gave someone their stuff back with visible dents or scratches on it.They fixed the tablet and were pleasant people, they deserve more business for it all, and I'm sure my issue isn't a common occurrence.. for me it's a personal pet peeve I just couldn't really ignore. Thank you and apologies.
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December 2022 by Michael Williams
I am sure this would have been a pretty boring repair for them under usual circumstances. But somewhere there was a delivery mix up (no party at blame) and this job needed to be done quickly and with care. The GM responded directly to my issue and saw the expedited repair through to a successful delivery. In the case of those pre-stated boring repairs, you might not get any real sense for how a company runs. But when put to the test, these guys came up big. Thanks to all involved and yes, use these guys!
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November 2022 by G West
From the front desk to the back end, these guys are great. They were super accommodating in fixing my laptop's LCD issue on my schedule. Communication, expertise, responsiveness, prices, everything great! Thanks iResq!
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November 2022 by norma gutierrez
The shop is amazing!! They go above and beyond to help it's customer out with their electronics...Thank you so much for making my grandsons happy with their iPads once again
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June 2022 by Rachel H
They were able find the source of my issue. And they told me it would make more sense to get a new one than to pay for replacement parts. I appreciate their honesty and highly recommend!.
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May 2022 by Erick Senkmajer
This is my go-to for Mac repairs. I have always been very happy with speed and price.They are very communicative.
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February 2022 by Peter B.
Don't think about it....Apple worthless for Ipad repair....broke the charging port....IRESQ fixed it in 5 days, $150, 1/2 the price of the other quotes...very professional
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January 2022 by Rhonda G.
Amazing. Fast, great price and perfect quality. My crushed ipad is like new including the bent aluminum, not just the cruahed glass and lcd. Best price around. Highly recommend them!
