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October 2023 by Chris Bien
Don't waste your time with this store. We had a pool closing/winterization scheduled for the day after we left for vacation, and prepaid for it. The technician came a half hour before the scheduled window of time (12-5 pm) and just turned around and left even though we had been informed to leave the cover, plugs, gizmos, etc outside so they could close it without having to be there. He didn't even bother to try to call; just left. None of the employees at the store were helpful or bothered to call me back to reschedule for later that day or the following week. Called the general manager at this store and she was very rude and hung up on me (mind you, I wasn't rude to her), so I just told her to issue me a refund for the winterization so I could winterize it myself. Had a similar issue several years ago. Terrible customer service. High prices. Not worth the hassle. Do yourself a favor and take your business elsewhere.
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June 2023 by Jose Ramirez
Nice people too, not just a clerk but cared about my needs.
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June 2023 by Tanner Scrivner
Leslie's pool made it simple to get my pool water back to where it should be.
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June 2023 by Nick Crabtree
Always has everything I need for my pool
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May 2023 by Steve Hines
Store is out of salt in the middle of April. Kinda like being out of chlorine.
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December 2022 by Chuck Prewitt
Kelly was great! Great service, helpful in getting my old pump running again. Good staff.
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December 2021 by B.K. Smith
Great staff with good knowledge of products as well as location within the store.
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December 2021 by David S
Typically the best deal in town on pool chemicals. Their water analysis service is quick and efficient, making their chemicals an even better deal. Usually the person working can handle questions, but occasionally you get a new employee who defers to another shift when a more experienced associate will be there.
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December 2021 by Rachel C
Hit & miss store. Sometimes workers are super friendly, sometimes workers are really freaking rude. Went in today & once again, they are out of salt. Isn’t that the one thing a pool store should always keep in stock? ? I won’t be shopping here as much as I used to after so many wasted trips.
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December 2021 by Steve Thornton
First one in the door this am at 9. Meet by the manager who tested my water and had some recommendations. Nice clean store! Everything one might need for pool or hot tub chemicals or supplies. I will be back!
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December 2021 by Barbara Sweetwood
I ordered a swimming pool through a store and it was shipped on time but then when I had issues with it I could not get customer service to help me whatsoever. I think these people make beautiful swimming pools but they need a lot of help on their customer service.
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December 2021 by Erika Simbeck
The staff at Leslie's is always great. Love doing business with them on a commercial level.If I am ever fortunate enough to have a pool of my own, Leslie's is where I'll shop.
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December 2021 by Anuj Kamble
Manager Shannen is awesome, very detailed product knowledge.Hyatt place OP Metcalf.
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August 2021 by G. K.
Wow, the lady that helped us could not have been more rude. I understand there is an employee shortage but the dark haired woman wearing glasses would be better for your company getting un-employment money.
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December 2020 by Austin Kueckelhan
Great at helping get setup with your pool
