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February 2024 by Dana N.
Always helpful team. Pet trainer section is closed right now for remolding. Erin is a phenomenal pet trainer and was promoted to Asst Man at another location.
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February 2024 by Cristina Meharry
Staff extremely helpful and knowledgable. For these two reasons alone, I will go to Petco for all my babies needs. All staff members at the Olathe store rate high on Customer Service! Kudos especially to Justine who was kind enough to explain how to introduce a new cat food as well as the differences in quality and nutrition value for my newly adopted kitties. Thank you!
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January 2024 by Chad Lackey
Good service, and the employees are nice. The place is dirty, and they don't have time to keep the shelves stocked.
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January 2024 by David Brown
Helpful staff.
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January 2024 by Heather FitzCharles
I would like to have the delivery service but it doesn't seem to be available for me.
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January 2024 by Anne E Vohs
Great puppy class instructor and got a warm coat to protect my pup from the cold wet weather while I was there
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January 2024 by Brad Decker
Staff was super helpful!
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December 2023 by Sadie Kratzer
Always friendly service and a clean store. Staff always spoil my dogs rotten when I bring them in.
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December 2023 by Pamela LaGree-Kanotz
Cashier called for clerk to help us find what we needed. Extremely nice.
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November 2023 by Vladimir Tasic
I came in looking for a kittyand came out with a bundle of joy.Done very quick!Thank you!!
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October 2023 by Teresa Lowe
Groomers are awesome and love the pet clothes
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September 2023 by Dadre Barnett
I was amazed that this was the only pet store that carried a cat carrier the size I needed and put together also. I was so happy and tired as had been to so many stores before finding this one. Thank you to the person who checked me out for having such a wonderfully, friendly attitude.
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September 2023 by Teri Riddle
I don't go here often, but when I do, I'm in and out quick.
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September 2023 by Nate Walker
Always have crickets in stock!
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August 2023 by Jennifer S.
We left speechless:Today along with my daughter and 2 young grandsons entered the store with plans to purchase a small starter fish tank and a few fish for my grandsons. After inquiring & asking for advise from "Terry" an associate working in the Fish Dept about what type of fish we should get for the tank we picked out, she not only discouraged us from buying any fish & said we should choose a different kind of pet and then proceeded to insult us by telling us we were being inhumane if we chose to put more than 1 fish in the tank we wanted to buy and she also refused to sell us the 2 fish that we told her we wanted to purchase. She also said " what are you teaching your kids" when we told her we just wanted to get a small tank for 2 small fish so the kids would learn how to care for a pet. Her personal opinions were offensive and very hurtful. My 6 year old started crying and said he didn't want it happen like this when he came to buy a pet. We left the store very disappointed and dissatisfied with this service. I am still in shock by this whole occurrence. I understand this persons advise, but offending us was unnecessary and unprofessional by all means.
