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December 2023 by Daniel Bonderer
My long term relationship with Cody and his crew at Howard Automotive has been excellent. Dependable, fair and knowlegible service has provided me and my families transportation needs for over 15 years.Would not go anywhere else. They are not just "plug in" parts guys, they are artisan problem solvers. I'm a big fan.Danny B.
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December 2023 by Cindy Ruml
I was having issues with my Jeep not starting over a couple of weeks, and went to Smiths on a recommendation from my local garage. I reported to them I thought there was an issue with the ECM, however after they finally checked out my vehicle, they came back with the speedometer cluster needing to be replaced. When I asked how that would cause a starting issue, they told me they didn’t have any issues starting it. I picked it up, took it to the Jeep dealer, they reset the ECM and it was fine. Smiths would have charged me almost $2K for a non-existent issue.
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December 2023 by Joey Lagina
Smith Auto does a great job! my older suv needed repairs and they did the job perfectly. Easy to work with and always updating the customer what they are doing.
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December 2023 by Hector A. Ochoa
Been here a couple times and always have great genuine service! They always help you with whats needed and dont try to add extra work unlike other shops. Would definitely recommend!
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November 2023 by John Gray
I had work done on my 2005 Honda Accord. Wheel bearings and power steering pump. I waited for a few much to measure the quality of the pump and bearings and the integrity of the work. The bearing noise has returned and the pump makes noise on start up. I went to this shop because the owner goes to my son's church. I am not certain why I am having these problems in relatively short period of time but this shop would not be on my top ten list. Maybe I was the wrong color or went to the wrong church or live in the wrong neighborhood or that is to be expected if someone brings his or her automobile in for repairs.
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October 2023 by Terry Young
Only complaint may not even be a valid one. But this may be the first time I ever replaced all four tires with new, and a 4 wheel alignment was not done. I know your mechanic test drove it and felt the alignment was good, and I also feel it feels good, but would hate to have four new tire not wear well due to wrong human judgement. I am not really upset, just a bit warry. I was t6hinking this was part of the planned work. Will hope all goes well.Services: General repairs & maintenance
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October 2023 by Sherry Price
I have always been very pleased with any work we have done on our vehicles when taking them to Smith Specialty Automotive. They treat the automobiles they work on as though they were their own, meticulous with the care given to our vehicles. I really appreciate the honesty from Jordan as well as Dave for any questions that might arise. We have been going to Smith Specialty Auto. for almost 15 years now, won't go any other place!Service: Electrical repair
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September 2023 by Fredrick Maxie
Went to Smiths with break issues, found out that my calipers were bad and needed replacing. Not by Smiths mechanic but someone else . Team Rescue came to my house and replaced my rotors ,calipers , and brakes for a fraction of the cost that Smith quoted. When I took my car to Smiths I was miss diagnosed, told me about everything but what I brought vehicle in for . Ran up a 2,017.00$ bill , never took my wheels off to check my calipers. Just did a visual that costed me over 100.00$. Spoke with owners seems to be okay , but needs to check his employees. Never intend to use them again If I can help it, VERY DISAPPOINTED !! You’ve been warned!!!
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September 2023 by Richard Trump
Not at all a good experience. Many suggested repairs were not necessary or needed. The prices quoted for those repairs was totally outrageous! The only actual needed repair was dine by Baileys Auro repair for one third of the price quoted at Smiths!!
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August 2023 by Brandon Boyack
Did a great job from initial estimate to getting us in and out timely. They even offered to give a ride if needed. All their work comes with a 24 month/24,000 warranty, which is great! We will use them in the future for sure.Service: General repairs & maintenance
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August 2023 by Jereme Wilson
Excellent service, fair price, transparent, communicated well! We had 100,000 mile service done on our Honda Odyssey, runs like new again!
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June 2023 by Antonio Truong
While unfortunately I had to get many things done on my car, and unfortunately the economy makes things very expensive; Smith Specialty Automotive provided great service for an appropriate price. They answered the many questions I had, showed me the behind the scenes of how they recommend things to be done on the car, and tell you honestly if you need something or not. They provided a loaner car free of cost which absolutely blessed me and allowed me to get to work hassle free without having worry about my repair job that would take a few days. Definitely gained my trust and recommendation.
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June 2023 by Diane Heichel
I've been going to Smith Automotive for several years. The cost of repairs and maintenance has always seemed reasonable to me. The waiting area is nice, clean and comfortable. I certainly have never felt taken advantage of. Highly recommend!Service: General repairs & maintenance
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June 2023 by Greg Schmidt
Great experience and timely service repair. Worked with me to make sure the job was done as I wanted. Would recommend and use them again for future repair needs.Services: Steering & suspension repair
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April 2023 by Keenan Post
Smith Specialty is awesome. Not only great work but white glove customer service from start to finish. Smith Specialty is my go to with new or used because they are honest and dependable. Keenan PostService: Painting
