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March 2024 by Roger LaPlante
Walked in the door. Mission accomplished.
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February 2024 by Beverly Brown
Ivory was super helpful and very personable. He took the time to assist me with my phone issues.
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February 2024 by Melinda Killion
151st and Black Bob - ask for Ivory! He did wonderful with my Deaf son and myself. Lots of issues and questions and he answered all of them. I came back and bought a phone from Ivory and he found me a great deal. IVORY IS AWESOME!!
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February 2024 by bryan bornstein
Always a long wait, they took our number and we went next door to grab a bite. They closed 1.5 hours later and never sent a text and we were never helped
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December 2023 by CC *
Terrible experience. Came in for a warranty device pickup and was told the manager said my device is now not approved for a warranty exchange. After 20 years of having service through tmobile i will be cancelling!!! TERRIBLE CUSTOMER SERVICE!!!
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November 2023 by Bob Pickett
We have been to this location twice and love it and the service we get from Ivory!I got a new phone! My phone was from 2017 LOLMy fiance got a new apple watch. She has been wanting one foreverThank you Ivory
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November 2023 by Sarah Edison
Jerad was really helpful. He made everything easy.
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November 2023 by Vincent DiCarlo
Bri was very professional in matter of resolving my pop ups Thanks
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November 2023 by ShaRaye R.
We have been here twice and love the location and Ivory!! He helped me with my long term dream of wanting an Apple Watch Plus my fiancé got a new phone. (His was from 2017) I will be back to get my upgrade! Ivory is always extremely knowledgeable and very friendly! :) Also, told my two coworkers about the Netflix add on
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September 2023 by Marilee McGinness
Ordered the new iPhone with Eugene, he was wonderful to work with, knew his stuff, it was a great experience.
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July 2023 by Frankie Kc
Best cell phone provider in the US. Thank you for the mini years of great service.
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July 2023 by Wayne A Jorgensen
I'm a senior citizen and was pleased with the help I received buying phones.
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June 2023 by Chris Campbell (Ninja Monkey)
You think you will be there for 20 minutes. Next thing you know you walk out looking like Tom Hanks in castaway. Even if you have the best volleyballs on the island it still isn't a fun experience.
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May 2023 by Jeanie Goodwin
Very helpful caring staff! Activated my new phone very quickly and wiped my old phone clean of all apps and personal information. I was extremely impressed!
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February 2023 by Joshua Collichio
I went Nextel to Sprint to T-Mobile. Over 10 years I was with them. T-Mobile had a family plan and gave me a "free virtual line" when my daughter grew up and moved out she took got her own service. When I cancelled her line they started charging me for the virtual line, that I never used, Once I called about it they would not credit my for the charges. I never authorized or used the virtual line that was supposed to be complementary with the plan. More importantly they never stated that I would start getting charged for this line. T-Mobile care more about their $35.00 a month than they did to take care of a long standing customer. I will NEVER return to their service.
