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March 2024 by Joseph Lafave
Very friendly quick and easy helpful and courteous.... I'll definitely return for their service!! 10/10
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March 2024 by Tom Hartwick
There is no 10 but the service manager was polite Friendly and did his best to accommodate my needs9 is as close as you get to 10
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February 2024 by Dusty Shaffer
Service was professional, friendly, and timely.
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February 2024 by Tabitha Foote
My vehicle was dropped off for an appt on Wed and picked up on Sat and the problem still wasn't fixed after completing a test drive with the lead tech on Thurs, as asked, to help diagnose the problem. My father was told to bring it back the next day but then said tech wasn't working until Wed. We are taking our business elsewhere going forward.
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February 2024 by Matthew Schulte
I have had all my vehicle maintenance done here since 2022. The staff is friendly, competent, and willing to thoroughly explain issues. I have been impressed by the customer service provided, especially since I had experienced poor customer service since the pandemic elsewhere (due to shortage of staff). This location is definitely outperforming its peers.
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December 2023 by Margaret Smith
Close and convenient.
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December 2023 by Michael Wescott
I took my wifes car here for a wheel alignment. Everything went smoothly and all the staff was super nice even for an 8am appointment. I even went to Walmart and picked up the guys some donuts.
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December 2023 by Matthew Pichette
It was a terrible experience. They were not forthright with a mistake they made and how much longer it was going to take, and were unapologetic. Customer service was non-existent. They just did not care. Specifically, I bought four tires which they said were in stock. Well one of these new tires was made in 2018 and was not legal to put on my car. I was with my 20 month old the whole time who did a great job under the circumstances. The part that ticks me off is that I saw my car done and parked outside and nobody came up to me and told me the situation. I waited until a customer was done with the front desk person (20 minutes) before I inquired. I found out that they needed to get another tire from another store and gave me no timeframe.... They never told me when the tire came in or how long it would take. When they rand me up there was no apology or explanation. The front desk dude just did not care. Was not sympathetic or empathetic I had a 20 month old with me. I do not recommend anyone going there, they are heartless.
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December 2023 by Amber Rucker
Came in for two tires and old change. Ended up getting for Tires and Noyle change but at the same time I still got everything down for the less than $600. Thanks to Mr. JOHNNIE Hill definitely recommend this place didn’t take long at all. Waited approximately two hours wasn’t long at all especially when he had to go across the street to get two more tires because when I called in for the appointment I only wanted two.
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July 2023 by Mary R
Came in for new tires drop the car off at 9 AM. They told us it would be done by 2 PM. Walk to work came back at 2 PM. Haven’t even touched the car.
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June 2023 by Rebecca Underwood
I went there with a simple replacement of my stem. They were really busy and didnt have that many people working and everyone stayed positive and worked together. They close at 6 and Michael the Service Manager stayed after 6 to fix the broken stems in 2 of my tires. i did have tears in my eyes on how cool that was. I already had a ride on the way to keep my car there overnight. He came through. It was awesome. He went out of his way to help me after hours and everyone there was just crazy awesome. Easy to talk to. They all had a long day and stayed chill. Whoever needs a job I would try to go there. It seems like a great work environment. Thanks guys
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May 2023 by Joe Tripodi
This was not 3 years ago but my wife took the car there 4/20/2023. She was told the tires were good all around(tread depth wise) but the rear tires were overlooked due to the dry foot around the rim. Important thing to check. Tires were 2419. A little old. Very disappointed in the lack of attention paid by the tech. Going to pay them off and find a shop with attention to detail.
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May 2023 by Charles Dodson
Took my sons car here to get 2 tires made my appointment for 9am got there a little early dropped car off talked to staff. Left to take care of other stuff get back around 11 sitting in same spot so we went and got lunch came back a little after 12 still sitting went in and theybare like coming in now. Why make an appointment very disappointed in this stores operating practices.Well decided to give them another chance. Made appointment yesterday for 8am after working all night till 5:30am. Got to store lil after 7am to find out store doesn't open till 8am now. Sat in parking lot at around 7:45am I get a call man asking me what services I'm wanting I tell him and he says he can't do the a/c and can't check alignment but he can install the tires I say ok. At 8 I go in talks to guy and he says ok drop it off and he'll call when it's done I explan my situation I live around 1hr away and don't know anyone close by and he just says well don't know when we'll get to it, it'll be awhile I just leave drive home on a bald tire hoping I get there and back to work again. This store is a major disappointment would not recommend it to anyone and don't plan on using this store anymore I'll find another tires +
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March 2023 by Serena Dunn
I don’t like that every time I call and ask if I can get a oil change their response is always “you can drop it off but might not get to it until tomorrow” for a oil change ?!?! Who wants to drop their car off for two days ?
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March 2023 by R Johnson
I had went to this location for all my previous vehicles with no problem. So I called them for tires on my current vehicle and got quotes final price. I made the appointment and when I got there it was a totally different price they quoted me. The price was different 3 times. I've been a loyal customer over the past 10 years and even have their store credit card. They weren't nice at all nor did they try to resolve the issue. I don't like doing business with people who are dishonedt, unfriendly and do not try to write their wrongs. I came to the dealership and they price matched me and got me in write away. I will take my business elsewhere and recommend everyone else do the same. It wasn't all about the money. It was the fact that they were dishonest and unfriendly. I only wanted what was told to me and I would never try to hustle someone because I don't like being hustled. If you use this company make sure you ask for an emailed quote of final pricing and remember who you spoke with. Good luck.
