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February 2024 by Kodjo KPONHETON
We Appreciated your business
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January 2024 by Amanda Harris
Worst experience of my life! I rented a uhaul for just today for a few hours. I have the confirmation email plus I also confirmed the rental by phone today to make sure. First thing that goes wrong is I had reserved two dollies and a furniture dolly, they didn't have any! Then they overcharged me, they took $200 out of my account when they were only supposed to take 77! When I called the reservation manager was the most defensive and rudest person I have ever spoken to. She claimed that I had called and extended my reservation to the 30th, which never happened! She said well someone called with your name and number and did. There is literally NO ONE in my inner circle who would have done that. I know someone made a mistake and then tried to cover it up. Now I have to wait 3 to 5 days to get my money back, I live on a limited income this is not okay. I will never use uhaul again, and I recommend others look elsewhere.
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January 2024 by Elizabeth Diaz
Yes, It's was very well.
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December 2023 by Toya Like
Excellent customer service and overall great experience!
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December 2023 by Ron Stockwell
Went to get propane today, stop in, waited by propane area as directions instructed. Was not in a hurry, but I waited 10 minutes and nobody came out. I decided to ring the bell one more time and about a minute later one of the workers yelled over to me and said "If you want propane, you're gonna have to wait." Didn't say how long, and went back to whatever he was working on. So I left. I'll find propane from now on somewhere else. If you won't respect my time and gas to go to your business and spend my hard-earned dollars, I won't be giving you any more business.
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December 2023 by Mike Johnson
Amazing place to rent a local truck. Inexpensive and yet you can add on all that you need extra INCLUDING hiring extra hands to help. I went bare bones and that was a great deal.
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November 2023 by Lilly Ronder
Great service! Love the customer support!
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November 2023 by Jason Neal
Everyone was nice and knowledgeable, everything is clean and in great condition. Fantastic Experience.
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October 2023 by Alayna Sipple
Very helpful and efficient staff
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October 2023 by Jill Kelley
The people that work here are very helpful and knowledgeable.
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September 2023 by OSC Medical
I rented a van for 4 hours because your website doesn't allow for shorter times. I actually used it for 2 and wanted a refund for the time that wasn't used. The lady at the register was not only rude but was also arguing with an employee to answer the phone and the other lady said she doesn't like to answer phones it give her anxiety. The whole experience was very unprofessional. If this is how you do business i will be going to your competition next time. It is totally robbery to take peoples money for time not used.
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September 2023 by R Star
If you don’t mind picking up a truck that’s nearly out of fuel and a windshield you can barely see out of due to bugs then this is your place. Seriously though,people sitting around behind counter but can’t find time to run a squeegee across the windshield for the next customer. They also told me Truck had a quarter tank of fuel but as I drive away I can see the white line for a quarter tank so it was a couple gallons less than that. But you better make sure it has a 1/4 tank when you return it or you will be charged! Guy at the desk is grumpy and a poor communicator. Kept saying seven hundred sixty nine during quote. It didn’t add up. Finally I said you mean seven hundred dollars and sixty nine cents? Oh. Huh. Yeah.
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August 2023 by Trevor Gorham
Bad experience , they didn’t have the van I reserved and staff didn’t seem to care . I had to park 2 blocks from the facility and the staff seemed to think that was acceptable. They actually yelled at me for questioning the lack of parking. I’ll never come back
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August 2023 by Riley Jones
This truck only had 120k miles but needed a complete front end rebuild. I believe the engine had a stuck valve but more likely an exhaust leak.lBeing a frequent renter, I expect better. This recent truck was dirty (inside the cab and box) and not mechanically maintained.
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August 2023 by Jay Taft
I rented a truck and trailer in order to take a truck to a VIN inspection.The trailer actually had proper safety chains. I tried this a couple of years ago at a location off Blue Ridge Blvd that didn't and I wasn't prepared with my own. I purchased my own chains this time but was happy to not need them.I originally booked my rental at the Blue Ridge location but it got changed to the one across town adding 40mi to my trip, so I wasn't super excited about that, but I can't fault the location for that.
