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“Excellent service everytime. Those lady's know customer service. No matter which teller you get always professional. No matter what questions you may have they can answer them for you. Has to be the most pleasant banking experience i have ever had. Thank you all.”
“Julie was so lovely at the desk. Very informative and helpful. Trish have me great info about a home equity credit line. Such a fun moment spent chatting during what would have otherwise been a pretty "regular " transaction.”
“Thanks to Tracie at Landmark National Bank in Paola for her help yesterday with a check that was not able to be deposited. She went above and beyond to help me figure it out.”
“Yes, the staff turnover is happening, but some of them have moved to different positions in the bank.I've never had any problems with anyone there! I bank there & so do all my family. As far as I know, all the staff, including the president, Blake, at times come out to greet you when they're not busy. They take time for their customers, which is my experience. They do so much & it's usually with a smile on their face.”
“Had a great experience with Viktor helping set up a GS checking account .
Professional
Communication skills
10/10 would recommend this”
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“I love how friendly and helpful the Louisburg employees are. Especially Mark and Cindy. Just like family. First Option understands the challenges seniors face with technology and are willing to continue to send my statement to me. I greatly appreciate this service and will continue to invest in First Option in years to come.”