“This was our first time there. I'm thoroughly impressed with everything. Customer services skills are top notch, mechanical abilities are top notch and the car was fixed in one day. A/C had a leak, I expected compressor, dryer, and condenser. The owner called within 1 1/2 hours of dropping it off with an estimate on repairs. BG transmission service, oil change, fix a/c. We paid half for the total bill than I was expecting for just the a/c repair. I have an old truck that needs help and it is definitely going here to get repaired. I'm a former mechanic, they didn't know this, but hate working on cars now. The owner is extremely good at his job and actively instructs his employees on proper techniques. Yes, I observed this in action.”
“What can I say about Matt Vail? He is honest, knowledgeable, and goes the extra mile. Vails aren't the cheapest, they are reasonable, and they are the best! I hit some construction material on a highway and blew out two tires. I bought tires while on the roadside then my car was shaking and rattling. He worked hard to diagnose the problem and get the parts I needed.”