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December 2023 by Donna Trimm
They are slow to respond to an issue that you are having. Would not recommend this bank to no one.
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May 2023 by Terry WC
Friendly professional staff
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May 2023 by Mckenzie Wallis
Live laugh love Regina at bank of the west, was super nice and courteous about getting me extra information I’ve been having trouble with, even helped my pick up my phone when I dropped it with my hands full.
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February 2022 by mayo 473
I'm sure that its a great bank (I don't bank with bank of the west), but be warned that the ATM will eat your card if you don't pull it out quick enough... aso I would like my card back please...
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November 2021 by Cindy Holladay
Very caring.
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February 2021 by Erich Falls
Closes way to early. They keep rolling the hours back and it just hurts the working guys.
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September 2020 by Jed Rogers
We wanted to thank Ashlyn for all her assistance with navigating through the processing and completion of a small estate affadavit following the loss of my brother-in-law. Dennis had nothing but praise for the staff at Bank of the West in Ottawa. He was a long time customer. Superb customer service!
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May 2019 by Rebecca Thompson
I have had my account through Bank of the West since 2007. I do MOST of my banking online. There are very few branch locations in my area and Lawrence, KS branch closed a few years ago.
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January 2018 by Robert Kuiken
The staff and banker internally are good people. Very friendly and professional. Although if you are looking for old fashioned banking, keep looking. Corporate could care less about you or your needs. Shop around before choosing this bank. I'm giving 3 stars because of the staff at this branch, otherwise my review would be 1 star. I've banked here for 8+ years.
