SureStay By Best Western Ottawa is a welcoming and pet-friendly motel that offers clean and cozy accommodations. Guests appreciate the warm and accommodating service provided by the staff, who go above and beyond to ensure a pleasant stay. The rooms come equipped with comfortable beds, a desk, and essential amenities like a mini fridge and microwave, though some guests noted that the bathrooms are quite small and the mattresses can be hard. The motel's location is convenient, with several restaurants, a convenience store, and a Walmart within walking distance, making it easy for guests to find food and other necessities. While many guests have enjoyed their stays and praised the motel for its cleanliness and customer service, there have been some concerns about housekeeping and communication regarding deposits. Overall, SureStay By Best Western Ottawa delivers decent accommodations at an affordable price, making it a suitable choice for travelers, especially those with pets. The motel has built a loyal customer base over the years, with many returning for its friendly atmosphere and convenient location.
