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November 2023 by Tucker McGown
If you need a vehicle come to Bob Allen Ottawa, DJ made it easy for me when purchasing my first ever vehicle from a dealership. Would recommend anyone to buy a vehicle from here and would definitely buy another one from them.
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October 2023 by Atabak A. Kermani
Let me tell you guys, you want to find cool people and great deals, here is the place.It was our first time going to them and honestly their patience, honesty and professionalism made us no to go somewhere else.DJ, the Cowboy, rocks he is super cool and helps you to get what your really looking for.
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October 2023 by J. Steven Neighbors
I found a vehicle at this location and called to inquire on it. A man answered and spoke to me at length. I live I Overland Park so I rearranged my schedule to make the 35 minute drive to Ottawa to see the vehicle. I met with DJ who answered all my questions without any pressure to purchase. DJ made a very reasonable trade offer on my vehicle and the price of purchase was reasonable. We transacted our business and left with the new vehicle in less than two hours! I can’t say enough great things about DJ and the the people at Bob Allen Ford Ottawa!They will have my future business!
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October 2023 by John Smith
I absolutely love Bob Allen Ford! The environment is very friendly and welcoming. DJ is amazing and did a great job at making sure all my requirements were met and took the time to really explain everything since I’m a first time car buyer. I’ll definitely be coming back when I’m in the market again!
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October 2023 by Andrea Jewett
I don't have a lot of experience with Car dealerships, But I can tell you I felt a difference at this location. DJ was Great, he didn't try to sell me Something I didn't need. He was generally concerned that I couldn't afford the warranty and gap with the first offer. So he took the paper and went back to michaela, Who is also very sweet and kind, And came back with a 2nd offer that I Still didn't quite feel comfortable with. But we worked together And I drove off in the car that I wanted with the warranty, Gap insurance, And a monthly payment that I'm very comfortable with making every year. It's quite a drive from where I live. But I'm very happy that I made the trip. 2 worlds connected for a lifetime. Small town dealers rock!
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October 2023 by bill olchoway
Exceeded all expectations. Helpful, personable. Did not overpromise and under deliver. The best experience I’ve ever had with a dealership. We are from Canada and my son is attending university in Ottawa, hit a deer and the body shop did an excellent job, looked after all of his needs. Well-informed on progress. Fast, prompt. I cannot say enough about this dealership.
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October 2023 by Amy DeMato
Worst experience of my life. If you want a headache this is the place for you! Went in to upgrade my jeep. Got the vehicle I wanted. But only after 7 trips to the dealership to have them change the tires that I had to buy 2 sets of lug nuts for and rent a tool for then (no reimbursement). Two days later yes the tires are finally Changed but Come to find out after they cashed my downpayment and put my car up for sale and a week and half later the bank needed some additional information and the deal still isn’t finalized.. they have not offered to make this right in anyway. And I’m the one that has to keep checking in with them to see what else they need. Their communication is awful!Update… 4 days later still waiting on everything to be finalized. And they have not tried in anyway to make anything better.
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September 2023 by Rod Hartle
If you are looking for a dealership that is on top of things! Make that drive to Ottawa.I purchased a brand new f150 from DJ in sales. This man works hard for his customer. Very pleasant and will take care of you I promise! The entire process is 5 stars..... Thank you DJ....
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September 2023 by J Stewart
I brought my car into the service department and worked with Brad. Brad was great.. knowledgeable, friendly and kept me updated. Prices were decent too. I will be back!
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September 2023 by Aaron IDE
Just purchased a vehicle and that staff was very helpful. They explained everything and answered all our questions. Paperwork was ready to go as soon as we got there and the car was very clean. This is a dealership we will be going back to.
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August 2023 by Ben Crawshaw
Great service and good deals! I was able to get a really good car for a great price. DJ, the salesman for my car, was attentive and very friendly. I will definitely come again!
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August 2023 by Terry Gordon
Buddy was very polite and knowledgeable. I was able to get my car done in less than two hours! I had the tires rotated, the oil changed, and all the fluids checked, as well as the brakes.
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July 2023 by Tre Walker
The best experience! Hands down. Was in a tough spot, DJ “The Cowboy” REALLY helped me out! Leaving Bob Allen Ford with more knowledge than I had before. Couldn’t thank you guys enough! Extremely grateful for all of DJs help. Will be back for sure when I need another vehicle! Thank you Bob Allen Ford
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July 2023 by Janie Murk
Greg in service was so helpful! We had taken our truck to two different dealerships who claimed they could not help; the fact is, they did not WANT to help! When we reached out to Greg and spoke to him about the issues with the truck, and the lack of assistance that we received from the other two shops, he spent the time and effort necessary to validate the problem and get it fixed. Great job, Greg! Thanks again!
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July 2023 by Edward Freitag
Buying a vehicle has always been a daunting process, but with Bob Allen and DJ it's painless and actually enjoyable. My wife and I had previously purchased one vehicle here so when we needed to purchase another it was a no brainer. Got to the lot, asked for DJ, and it was smooth sailing from there; like meeting with an old friend. From the sales staff to the service department I have had nothing but friendly, courteous, and caring service. I never leave reviews but our experiences at Bob Allen Ottawa are something to be shared.
