-
February 2024 by KIMBERLY BUTLER
Our cat was sick and needed to be put to sleep. The vet was so kind and compassionate. She explained everything in detail and in such a sweet manner. She offered to give us privacy and told us to take as long as we needed to say our final goodbye. She even gave me a hug afterward. I really loved and appreciated the staff and the gentleness they offered me and my cat. I would highly recommend!
-
February 2024 by Robyn Mendiola
I stopped in to pick up some pet supplies. Sadly, there was a family there having their pet euthanized. Kindly, thoughtfully, those of us in the lobby area were made aware and the clinic had a single candle lit. It was a lovely touch. Thoughtful. Unexpected. XOXO
-
January 2024 by Kyle Kruep
Always the place I take my pets for their veterinarian needs, friendly professional staff, in and out rather quickly. All around a pleasant atmosphere.
-
November 2023 by Bullet Proof
Called about a nail trim for my service dog I’m a veteran with severe ptsd and social anxiety, told the receptionist I’ve called all the businesses in the area that trim pet nails with no answers,leave messages, no callbacks for the last couple of months. Asked prices she told me it was depending on severity whether it’s 1,2, or3 level need of care. With $18 for level one , $25 for level two and $35 for level three, I said I thought it might be 2 possibly level3 I wasn’t sure because he sensitive with his paws and won’t let me trim them, but he will chew on them himself, and now he’s super uncomfortable walking. said I only had like $20 at this time, pulled the cash out of my pocket and realized I had $24 and said actually I have $24 and she said well we only do by appointments and today we’re completely booked but I can schedule you tomorrow if you’d like and I asked her what time she said the earliest sometime around 9:30am/ 10am . I said it was causing me enough anxiety that I was going to see if I could call one of the other veterinarians to have it done today if not, I’d call her back and schedule for tomorrow morning. Her answer to that was well since you only have $20 and you think it’s a level two or three care trim If you have transportation that can get you up somewhere like Lawrence at one of the businesses up there that might be able to get you in today. I said OK I’ve got a friend who gets off at 2:30. Oh see what I can do.But with $24 and I know I’ve got another$1 in change laying around to make $25 she referred me out of town. I wouldn’t even look at my dog today to give me a diagnosis due to no walk-ins appointment only. what I didn’t get to tell her was that there is a sensitive matter that I needed to ask them about with him on some abuse I think he may have received recently and needed to get some advice on what I need to do for about that, I’m not sure why she was rude and her tone voice sounded like she didn’t believe me on the urgency or maybe that he was a service dog idk but there wasn’t a lot of empathy there. But all that said I’m not mad just disappointed. I hope her day gets better and something brightens her day.
-
October 2023 by Lee Messmer
Dr Lancaster is amazing and very kind with my animals I bring in to him. Very knowledgeable and very helpful when I need it.
-
October 2023 by Rebecca Dickie
They are the best veterinarian office in our town. I switched from the other one to Cottonwood and It's a bit more expensive than the other choice but it is also the better choice. Doctors that care and are knowledgeable about their jobs. I love it and will continue to take my dogs here.
-
September 2023 by Becky Groefsema
Our dog died very unexpectedly. The vet and a staff member met us at the clinic as soon as we could get there after hours. They were very kind and compassionate. Our dogs have always received great care there.
-
June 2023 by Heather Howell
The doctors are very truthful with information and seem genuine about caring for your pets.
-
May 2023 by Randy Hickman
We cane by a momma cat and her kittens at the local dump that were in desperate need of help.. we brought them here and they were welcomed with open arms and much loving and gentle care. It was refreshing to see people professional and loving towards these poor animals in need.
-
April 2023 by Debra Erway
We had two dogs,. We had great care at Cottonwood. Ànimal Hospital for Ollie and Charlie for over ten years.. They sent us notices when they needed vaccinations. They showed genuine care towards Ollie and Charlie when they were ill and understanding toward we the love we have for our furry friendsA few weeks ago Ollie's life came to an end. We were heart broken. We miss him very much . The vet and others at Cottonwood Animal hospital understood the bond we had with our dog and understood our grief.We are blessed to still have Charlie. We pray that he will enjoy the rest of his life. Thank you Cottonwood Animal hospital for the loving and professional care you've given our dogs.
-
January 2023 by Shawna Warren
Staff were great. We had a sad outcome but Doctor was very compassionate and informative.
-
December 2022 by kc guess the name
I had brought my dog in here multiple times for shots and such, but I brought him in to be boarded and they refused to take him because I had taken him elsewhere to have one of his shots and didn't have the record on me. I had to make a last minute change to board him elsewhere because of this. The receptionist was very rude. There were several snide comments about 'of course you have to blame someone else' and no attempt to work with me or even be polite.
-
October 2022 by Tina Johnson
Love this place, they treat us like family.And they take wonderful care of our Boston
-
September 2022 by Angela Wilson
I am very pleased with the people and service at Cottonwood Animal Hospital. From the beginning of the visit thru the end, we are always greeted with enthusiasm, kindness and complete professionalism. They always explain what they are doing and why. Im so happy I chose them to provide Charlie Boy's care. A wonderful place and wonderful people who show they truly care!
-
June 2022 by Melaina Walker
Love them! They always treat our "baby" like their own.
