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November 2023 by Susan Vargas
Huge huge kudos to Brian! Thank you so much for unlocking my possessed phone! I know it was a huge pain! Thank you for fixing my nightmare!!!!
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July 2023 by Angela Streit
I needed more help than most with all that was on my phone. She was very helpful and patient.
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July 2023 by Ellen Mcgrath
Had a problem with my bill, the young lady was very helpful and got everything straightened out. Thank you! Great service.
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May 2023 by Barbara Ruth
My phone's always acting up can't call out
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February 2023 by Daddy's girl_05 Lindsey
Took some one else there , but they came out with what the need and wanted.
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July 2022 by Mary Richard
They are very nice and polite always gives me a receipt when I pay my bill. they always answers my questions and everything I'm very satisfied with the service
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March 2022 by Anarka Akaza
Best prices for cellular service in the area in my opinion. Staff members are easy going and are very informed on their products. If you're not tech savvy, they'll help set you up so you walk out the door ready to use your new device. Customer service I've never had a problem with. Cricket's coverage in this area as far better than T-Mobile which is where I came from. I don't get 5G service in Ottawa through cricket but I definitely do in Lawrence and other places which is where I'm usually at. But unlike t-mobile, I keep full bars of LTE service in my own house whereas T-Mobile my signal was horrible in my house..Cricket's mobile hotspot never fails me. The only phone service that I would say is above cricket in my opinion is Google fi and that's just because with their $70 package you can use your unlimited data in over 200 countries. I'm married in the Philippines and I'm going to be switching from cricket to Google fi shortly for such reasons. Cricket does have service in a handful of other countries so it does make me a little sad that I'm going to have to switch services again but.The store itself is very spacious, lots of room especially if there's a lot of people there and you're generally in and out pretty quick. The parking lot is a little tied up front but you can park in the back where there's a lot more room. Free parking, though.Not really much else to say, but of all the cellular carriers in Ottawa Kansas. In my opinion cricket is the best for their buck. I would give it five stars if I could use my current cell service in the Philippines as I can with Google Fi.* update, discovered today that they do offer serves for the Philippines - so 5 Stars! It's $10 extra but it means I keep my phone and don't have to pay extra to switch
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February 2022 by Judy Deshazer
It took the act of Congress to get a SIM card. They kept trying to raise my bill.
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September 2021 by Stacy Eastman
I have 4 lines and I bought a new phone in cash yesterday with insurance that I was told would reflect on next bill. Then all my phone's were turned off over $8.00. My phone bill was paid in full. THE STORE CAN NOT TAKE PAYMENTS FOR THE INSURANCE EVEN THOUGH THEY SAID IT WAS TAKEN CARE OF. It defaulted my account saying I had not paid my bill over the $8.00 for insurance so they turned off my service and then tried to charge me reinstatement fee on the phone lines.
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September 2021 by Bianca Edwards
Nice people
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July 2021 by David Richardson
It was just fine. Friendly staff... basically what one would expect in terms of service and manners.
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May 2021 by Jill Seifert
Great customer service.
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April 2021 by Jennifer Harwig
They also really know their stuff
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March 2021 by Charlie Beuttel
Terrible customer service
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March 2021 by Devin Parkman
Good customer service, very helpful and knowledgeable. And thr mobile service is very affordable with many options.
