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July 2024 by Martin Burch
Entire team was helpful and repair was perfect.
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July 2024 by JD Roth
Store Manager Jason and the technician Dale were very accommodating
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June 2024 by Chuck Lee
I have always gotten great service and was well communicated with on what our vehicle where. Great Staff!
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June 2024 by Brandy Nichols
The staff is very kind and accommodating. It's refreshing to go into a business and see people working hard to help customers. I will be doing all of my future business there and will recommend that my family and friends do as well! Good job Ottawa Firestone!
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June 2024 by Becky Kunard
Trusted place to get your car worked on. I've been taking my vehicles there for years and they always take good care of me.
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June 2024 by andy watts
Sales people and technition were straight forward in my needed repairs
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May 2024 by Veronica Brown
While we were visiting our son in Ottawa KS, we needed tire service. After getting a screw in our tire. The team at this location was awesome. Got us in as quickly as possible. Didn’t charge us for the work. They were friendly and courteous and treated us like we had known each other forever. As they did every customer who came in during our short wait. Highly recommend this store!
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May 2024 by Heidi Stansell
These guys in Ottawa are the best. I’ve had 4 flat tires in 3 years and they always get me in and fixed up.
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May 2024 by Terry WC
Quick and efficient
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April 2024 by Joe Dekat
Justin was VERY helpful, polite and professional; he made this the most pleasant & positive interaction I've had with Firestone recently. And while I do acknowledge this isn't just a Firestone thing, how two under $60 tires can cost just over $200 to buy & install just galls me & makes me feel gouged every time I have to come in....
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April 2024 by Goddess Bliss
They lied about something else needing to be fixed before the alignment could be done. So I said do it. Cost just under $500 and it didn't need to be done. They also left the rims off the wheels and put them in the backseat. Not happy at all with what happened but life is life and it's not the first mechanic shop to try to rip off a lone female.
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March 2024 by Jeff Parish
Fast and complete Mount and balance of my tires new valve stems and clean bead seal. Great price, and great value I believe. Good job guys
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February 2024 by Jon02EB
Excellent job, tech dialed in to recommended instead of just "in spec" like I've experienced with other alignments.
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January 2024 by Larry Carrier
They fixed what I asked for and did not p-ressure me to purchase more services, which a competitor did. The reason I came to Firestone.
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January 2024 by Lauren
Will upcharge you, terrible customer service. Will not be going back.
