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January 2024 by Will Worthy
This motel is absolutely awful…if your a family that enjoys America and kind people don’t come here they are disrespectful and disgusting the lady at the counter has puss coming out of her nasty face as she picks at
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November 2023 by Rhonda S.
Persnickety front staff.She was standing outside when I pulled in the parking lot. "Are you here to check in?Or you here to see somebody?" She opened the door and went behind the desk.,I had already paid for the room but she asked which I paid for.She asked if I had a pet. Then asked if I smoked. Both were no but took my card. Honestly I wasn't doing anything but sleeping and showering. She asked me what room I wanted. I said, "the room I paid for. What is on the reservation" She finished giving me choices then decided on the room I selected. She very softly said the hotel policies. I couldn't hear and didn't retain it. Upon getting my bag, the outside doors open outwards. Which is odd. You have to put. Everything down to open the door.,I can't imagine breakfast. I have Kurt's Bars, I'll be fine. I'm rather unimpressed and bored with 2023 hotels. And this one especially ranks low. Breakfast which I didn't eat were tasteless muffins, cereal. Orange juice, coffee tea. I saw bread for toast and think I saw yogurt in the refrigerator.Check out-simple, I left my hotel keys and left. I will never stay at this one again because of the staff. Oh the room? It was basic and comfortable.
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November 2023 by Frank Montoya
They wanted $180 a night for a Dump. They must be smoking Crack.
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October 2023 by Shannon Andrea
Roaches. As soon as we opened the door. Before we turned on the light. If I could give them negative stars I would. Stay far away. You might be tempted because of its close proximity to the truck stop but just drive a bit further and pay a bit more.
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October 2023 by Megan Blubaugh
After paying we went to our room to check it out. I checked for bugs as I do every hotel I stay in. I pulled the sheets back to reveal the mattress and check the seams…and I’m glad I did. We found and infestation of bed bugs and after pulling the cover from the top of the bed we also realized there was human blood stains. After this realization I went to the front desk with all my things and asked politely for a refund. She checked the room and told me since we had “messed” the bed up she would not give me a full refund only 50%. After some talking she decided she would give me 80%. Little did I know there was customer behind me listening to the debacle and I assume he realized what was going on and left. After the customer left she refused to give me the 80% refund because “I lost her customer” as if her dirty room was my fault. I have never been so frustrated with a hotel…lesson learned NEVER PAY FOR A HOTEL ROOM WITHOUT LOOKING AT IT FIRST ??
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October 2023 by Jacob G.
My partner and I went to this hotel in effort to save a few bucks but this place ended up costing us more than the surrounding hotels with the stupid fee they have in place for a ‘third party reservation’ which was $100. The front desk lady was rude and seemed very uninterested in being there at all, as she was rolling her eyes most of the time we were dealing with her. I think this is also a family-run establishment or something (the front desk lady’s brothers or whatever we’re staring at us from the lounge chairs in the lobby every time we went through the main lobby) and I think their Mother or Grandmother was behind the hotel most of the time picking stuff from the garden around the backside of the hotel and somebody’s toddler was running around the hallways and the parking lot supervised, in fact we were getting ready to check out and he came running up to us where we were parked in the parking lot. No parents around!As for the hotel itself, the halls were dirty, the walls are really thin. You can hear everything going on in the room next to yours. The beds weren’t bad but good luck getting any sleep with how loud the barely working air conditioner was (I’m pretty sure that was about to fall apart with how much noise it was making) The WiFi was not working at ALL, which was majorly annoying because the hotel’s cellphone reception was terrible as well. Can’t comment on breakfast because it was a very short window of time and we weren’t going to wake up that early for what would possibly be a mediocre breakfast. Just an over all uncomfortable experience.
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October 2023 by Madison Pool
Horrible service! The two ladies at the front desk treated us poorly after we confronted them about bed bugs. They kept our deposit too because we made them “lose a customer”. Not worth
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September 2023 by Kyra L
The reviews about the receptionist are true. We read the reviews beforehand and figured it would be fine because my group is very quiet, non confrontational people, but this lady created problems out of thin air. They tried to up charge us upon arrival but said up charge could ONLY be paid in cash and couldn’t be added to the cost of my room. Sounds like they’re looking for some tips. Just really weird and totally not what you want to deal with after traveling.Noteworthy details: Mean and rude desk staff, will try to charge you extra IN CASH
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September 2023 by Tony Allen
Smell was horrible. No one was ever at the front desk, had to ring for service. Stayed two nights with two rooms, after the first night our key cards for either room would not work the second day. Had to be reprogrammed, clerk acted as if we were inconviencing her, not us being inconvenienced by their mistake. Didn't say sorry, or anything, couldn't understand their horrible English very well, either. Horrible service, rooms were decent. Pool was closed. Never going back.
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September 2023 by Debi Tauschek
It is with a heavy heart that I leave this evaluation. I stayed here one night. The following afternoon I started to get swollen red marks that itched and ended up being bed bug bites. For days the bites intensified. I called the hotel front desk approximately 5 days after my stay to let them know that I got bed bug bites after staying in room 309. I wasn't looking for anything, I wasn't rude, I wasn't calling to complain, I was simply calling as a courtesy - which is exactly what I told the front desk lady. She denied it completely; even asked me how I could prove it, if I had gone to the doctor. She told me that other guests have stayed there since then and have not said anything. I explained to her that the bites don't always show up immediately and maybe the other guests just haven't noticed it yet. She continued to argue with me until I just hung up the phone in absolute frustration. I felt the only recourse I had was to post this review. Please check the mattresses before you stay here (or anywhere)!Rooms: The room had bed bugs and there was no accountability!
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September 2023 by Junkyarte Luci
The owner was rude as hell. Yelling at me, threatening to kick me out and call police. The staff will stare at you. They keep it hot as 10 hells in there especially the elevator. Tiny pool putting everyone on display in the front of the hotel. Not exactly breakfast. The family cooks there and smells the whole place up. Construction all day behind the hotel. They open the door without knocking. Knock on the door with a DND sign hanging.
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September 2023 by Kyra L.
the receptionist is incredibly rude, absolutely stay somewhere else as anywhere else would have been worth not dealing with this lady!!!
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August 2023 by Chris Cooper
Good value hotel. Nothing wrong with the place, but nothing special either. The lobby and room were clean, but a bit dim and tired looking. Staff was nice and friendly. We didn't try the pool, but it looked like the room was also being used for storage.
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August 2023 by Josue Castillo
Really nice bed and the room was adequate. They did disclose lack of services because of Covid but I just think they’re trying to save money.
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July 2023 by Lisa Tollefson
I hadn't expected to be in this area, but it was getting late and I searched for a reasonably priced hotel. This one came up with good ratings, so I decided to go for it.I was pleasantly amazed at how clean and spacious the room was. The entire place, as far as I saw, was clean, even the carpets and the elevator. My room was quiet, there was lots of water pressure and plenty of hot water. The room fridge worked well, as did the freezer compartment. I had no trouble with internet or anything else.Lastly, I'd inadvertently left my car unlocked overnight, and it wasn't touched, so a relatively safe area to boot.I didn't have breakfast there, so I can't say how theirs is, but everything else was just delightful.Rooms: clean, spacious. Comfortable bed with loads of pillows. The bathroom was clean, the shower easy to operate (not always so). The furniture, which I didn't use, seemed in good repair. No smell of smoke (again, not a given).