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December 2023 by duffy altermatt
this store is a joke, i was there for children cough medicine. On the website this store had it. Got to the store found nothing, had to go to Dollar General. The young lady that did help me tried her hardest to find the meds. and she needs a pay raise. she is the reason this store got 3 stars, otherwise this place would only get 1 star
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December 2023 by Margo Doty
The lady there was great! Beings the situation was weird.
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October 2023 by Jamie Glenn
They have no pharmacy staff so ? sry was closed for days than canceled scripts filled wrong ones now won't fix it I've waited hours. And they say corprate knows so they must not care if we get our meds or not. Getting ready to move my scripts else where
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October 2023 by Donald Foster
Is good once you get a human on the phone. The computer answering system is terrible
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September 2023 by Chris Adams
I use their auto-refill service and the drive-thru. My prescriptions are always ready on time and the staff is always friendly.
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September 2023 by Debra Maloney
Been with pharmacy for ever but it has gotten Real Bad & never know if they are going to be open & now went to pu meds 5 days ago & only had partial. Been there 4 times & either Closed or told they weren't in yet. Called today & was told they would reorder & hopefully be in by Monday. BTW was charged for Full Amount. When I get what I paid for I'm changing to another pharmacy.
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July 2023 by Dylan Yes
The pharmacist at the Ottawa, Kansas location is an unpleasant and unprofessional JERK. I feel especially sorry for his coworkers. I've used this pharmacy for years, but no more. The increasingly poor service plus his despicable attitude is too much for me.
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March 2023 by CeCelia Alchin
Took several days before my meds were finally ready. When I tried their drive through, the woman seemed extremely rude and impatient and I sat there for 15 minutes waiting for them to give it to me despite being there 30 minutes prior and them telling me it would be ready in 30 minutes.
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July 2022 by Charity M.
This Walgreens is a place where souls go to die. You will be greeted at the door by a woman with the Spirit of the receptionist from monsters inc. "MiKe wASoWskIii" slumpy with dirty secrets but she'll be nice to you if your older than her or a man. I don't think she can maintain eye contact with a woman under 40. These women are energy suckers. Protect your heart and your chest when you enter. I never thought Id have to say this but I think theyd really benefit from having a man there. Then you have the store manager whose personal life cannot be separated from work life which might explain her irreverent behavior toward kind people. So many disrespectful women and I really think it comes down to the corporate slavery. But damn it wouldn't it feel nice to treat people with respect once in a goddamn while. Lady with white hair is cool tho
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June 2022 by Nathan K.
So me and my brother were at the store he got some Cheez-Its and I got two monsters for us this year and we were a dollar short and the nice lady at the register paid for us and for the rest of it
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January 2022 by Chrisma Hammes
This use too be my go to for everything. Although more expensive then Walmart, I'd rather pay the higher prices then deal with even thinking of going into Walmart.I'm not sure what happened, but something has changed with their pharmacy department.-Constantly out of stock-Meds being put in wrong categories causing there to be delays being filled.-Two of my meds are spelled similar and the same mg....they were constantly getting the two mixed up.-Taking a week for something too be filled, called saying it was ready for pick up. Then being told it wasn't ready yet at the drive thru.-Reminder calls/texts not being sent out.-Online ap saying meds are ready for pick up or in process. Only to find out at the store they didn't even have a request for that med.-At one point I was told by a tech that the doctor declined the med, only too find out Walgreens NEVER sent over the request!-Constant mix up with running insurance.In the process of trying too get our families medication switched to a different pharmacy now. When the new pharmacy called Walgreens too get the info, he was on hold for hours then hung up on. Gave it 2 star because for the most part, the staff try too be apologetic and courteous.
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July 2021 by Patricia Pizer
Two full days after I requested a prescription transfer (traveling & ran out), they hadn't yet called to get it and then don't have it in stock. Infuriating.
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June 2020 by Google user
Photo lab not great picture are always messed up. Like Walmart photos better
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November 2019 by Tori Roe Fehling
I was notified on Tuesday that a medication was out of stock. Went back in on Thursday and the pharmacist said to check after 12:30. I called on Friday and was either on hold or disconnected for over an hour. Once I made contact with someone in the pharmacy, I was told the medication was still out of stock. She would order it yet it would be Monday before they would receive it. I asked if she could check with another store and she responded by telling me that it would be at least 30 minutes before she could do that for me. The customer service or lack there of, has been below reasonable.
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October 2019 by Stephanie Maxwell-Robinson
Awesome service, friendly on-it educated staff!! The pharmacists are knowledgeable and fast!!
