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February 2021 by Tim F.
When you have store members standing around doing NOTHING and you have only two lines plus the self checkout and they're full of customers then get those lazy team members up to the front of the line and open registers. I stood in line for an hour on two open cash registers. A FKING hour the lady in front of me her ice cream was melting. This is total BS on Managements part. By the way everyone in Ottawa Walmart can run a FKING register. Wish Sam was alive then the Management would know how to manage their store. Ottawa Walmart needs to go away.
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January 2020 by Lisa M.
Wow! The tire and lube center is awful! They act like they are doing you a favor to wait on you! No thanks! We will go elsewhere!Customer service is -10! Don't waste your time in even going there.
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December 2019 by Belinda Dunfee
It all there is to shop at in Ottawa ks
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October 2019 by JanLee Rowlett
With one item in my cart, I was intercepted at the unstaffed self-checkout this evening just before I picked up the scanner and told by your staff, with a laugh, that the line was being closed. I couldn’t help but laugh myself as I walked to the other end of the store to use, yet another, self-checkout (the only option available) and looked up at the “Customer Service” sign in the front of the store. Absolutely the worst example of customer service I’ve experienced.
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June 2019 by Ellen C.
Easy in and put to shop here. The lady in electronics was super helpful and knowledgeable. I was looking for a battery backup for my phone and she had great suggestions. It was like shopping with a dear friend.
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December 2018 by Cathy Napier
Ottawa Walmart is the worse store ever!!! I bought an item it didn’t work property so I brought it back to exchange it but I was told it wasn’t exchangeable because it was still wet from the liquid inside of it.... it’s a Diffuser. This store is the worse for customer service, items are never available and your return policy is absolutely ridiculous!! All the employees that work for this store and the majority of Walmart are just plain stupid!!! I’ll never shop at this Walmart again!!!! I’m not able to PM the page. My name is Cathy Bowen 785-418-0369
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August 2018 by Raina M.
This Walmart location is by far one of the best I've been to. The aisles are fully stocked. The place is clean the staff were friendly and it has a lot of what you're looking for when in the past I've had to go to several Walmarts to find one particular item. Not the case with this location everything is there an overabundance of what you need. And the parking is pretty decent too. I live in Lawrence but I will take the drive to Ottawa if it means that I can get what I want
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March 2018 by Roxann Rosemaye Brecheisen
Most employees have a lack of experience cus a high turn over rate. The bathroom always has something blocked up in one or three of five toilets. Automotive is slow due to the shop being worked on (I also feel like they don’t do much of what you pay for). Can’t find staff to ask questions half the time in posted locations (electronics/ jewelry). Now if only they would work on this.
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November 2017 by Justyn Case
Photo printing was closed. Not very happy