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February 2024 by Lettie Luu
Great service and good tires with added flat protection at a reasonable price
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January 2024 by Drathyn Karlias
Used an impact on lug nuts and knocked the studs out of place. Then proceeded to cancel the order and drive the vehicle to the parking lot with 2 loose studs.
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December 2023 by Bonita Schuyler
Needed 4 new tires, they got me in right away and the whole service was fairly quick
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December 2023 by Tracie C
Extremely grateful for the Ottawa Auto Care Center team. They have always been kind and are willing to help and explain. I like their texting program that gives updates throughout. Will continue to use them in the future!
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December 2023 by Willie Summerlin
Did okay.
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September 2023 by Sergio Martinez Jr.
Worst autoservice ever. Waited for over 2 hours to get a oil change.
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July 2023 by KS Machinist
Just wanted to find a tire. Phone rings off the hook, no one answers. Customer service and a manager somehow couldn't get anyone to answer. Apparently it was too far of a walk.
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May 2023 by Brandi Singleterry
They did great. I didn't have make an appointment. They worked me in. It didn't take as long as I thought it was. Very friendly. Definitely recommend
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May 2023 by Duane n Steph DAngelo
Never go there again EVER. ITS My third time having issues with them less a year already Till most recently today is worse experiences since I has to go to there for tire repair after screw got in tire. One guy who do tires stuff.. caught him that He forced himself get in my new SUV thru door was too close to lifter pole.. end up he make small dent and scratched other side or door.. I called manager Suzanne.. exppained her and she kept saying that guy are NEW and i felt SHE seem DOESNT BOTHER to TAKE MY COMPLAINT that's Ruin my day! This place need to be train properly n respect to all of ownership vehicles instead think of money With the attitude
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October 2022 by Emily Overman
They were able to work me in after a tire issue and they were super nice
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May 2022 by Rachel Browning
Never really had any problems with the warranty on my tires
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May 2022 by Victoria Chappell
My kids love this place. Nobody whines and they all love the food...
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April 2022 by Anatoly Berlinski
Twice I've had my tires put on a vehicle here and both times eternal wait times and both times I had a slow leak coming for a poorly set bead around the rim
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March 2022 by travis smith
The counter associate did not pay attention to the scope of work I wanted done. When I looked out into the bay I noticed they had removed the wrong tire. It took over an hour for a simple tire swap and balance .I don't care who it is, that is a ridiculous amount of time. I worked in a full service garage and learned from one of the best mechanics in town on customer service and quality work. I'm very disappointed that management does not seem to care about their shop.Service: Tires
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November 2021 by Lilly Forsyth
The batteries they sell won't keep charge. I bought two and ended up returning them. But when I returned the second one they won't give me my money back. I'm able to exchange it but not able to get my money back.