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January 2024 by Me Me
Pleasant and helpful each time I am there. It's why I purchased gift cards this year.
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October 2023 by Richard Wood
I was amazed at their selection.I found a pair of boots that I really love. They are comfortable and lightweight.
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September 2023 by Eve Coleman
The manager Brenden was very nice and understanding. He was very speedy with my return and helped me pick out new patches. Had a great experience!
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July 2023 by Michael Wiegand
Facebook told me there was a new 5.11 tactical store in OP.Had to go check it out of course. I was not disappointed. The gear is top notch of course. But they also had a great selection with everything in stock it seemed like.The customer service was also top notch.I only have one thing against the store, and it is a really small thing. The fitting rooms seemed like an after thought. They were fine. It's just that the location seemed odd. And I am really nit-picking here.I would recommend the store to anyone looking for high quality tactical gear.FYI, this is not a gun store. Don't expect to find actual firearms and munitions here.
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July 2023 by Michael B
Finally a brand that fits. Surprisingly large inventory and selection. Of course they have extremely courteous and helpful staff (not surprised there). Five star all the way.
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July 2023 by QuickShade Window Tinting
Friendly & Knowledgeable staff. Really cool store. Great addition to town.
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July 2023 by Paul M.
Gear store with great equipment!Love the gear, love the service and terrific advice.
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June 2023 by Rachel Brewer
UPDATED REVIEW: I originally gave 2 stars, but after returning to the store, I have updated this review to 5 stars. I discussed the issue with the manager and he was very sorry, extremely nice, and offered us a discount on our purchase that say.ORIGINAL REVIEW (2 Stars): My husband I went in today and we were the only people when we walked in. No one asked if we needed help. We asked where the fitting rooms were, and we were told they were down a hallway. The hallway was very narrow with boxes piled high all the way down the hall. When I tried to go in, the doors were all locked. The two guys there didn’t seem interested in helping us (or the other people in the store that walked in after us). At checkout, there was no conversation or anything, even when I brought clothes out from the dressing room because I didn’t want to leave them in the room. There was no conversation with anyone in the store by the employees. It’s a shame this location has this type of customer service, because the items themselves are good quality with a nice store. The employees need to learn customer service skills because my husband and I both felt like we were a bother and we quickly found what we were looking for so we could leave.
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May 2023 by Tim Blankenship
The staff was helpful and friendly. I am glad we have a close retail store to try on the clothes and shoes.
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April 2023 by Thomas Horn
Best place I’ve found for quality gear and the selection was great. You’ll get what you pay for. Only downside was they don’t have a veteran’s discount at a store that offers military style gear.
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March 2023 by Tracy Green
It was cool, lots of great clothes! We'll be back
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February 2023 by Bryan Perez
It's 5.11 Tactical. I'm so glad this store opened up in this location. The store was very nice organized and clean. Staff was very friendly and helpful. Very happy customer. I bought the Norris shoe on sale price!
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February 2023 by Illinois Boy
Helpful staff, nice wide representation of their entire catalog. Not every colorway was present but at least half were on the sneaker I was after. I liked that they have a big enough selection that I'll be able to come back if I want to try out their pants and my size will likely be there.
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January 2023 by Robert Grigsby
Went into the Overland Park, Kansas 5.11 store and was disappointed. I was the only person in there and one employee. Never was asked if I needed help. It was like the employee didn’t want to be there. I’ll stick with Independence, Missouri store where you feel wanted and they value their customers.
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December 2022 by Erik Arntson
5.11 has great quality items that are very durable and remain extremely comfortable. Sometimes one or the other gets sacrificed, comfort ability or durability, but these guys have found the perfect recipe!The Manager at my local store is a retired Veteran and he is awesome! He answered all of my questions and was extremely knowledgeable about the most meticulous detail of each product. I’m an arborist and and canopy pants ain’t cheap and sometimes not the most comfortable, I’ve replaced those with an array of 5.11 Tactical pants to be able perform my job to the fullest while remaining comfortable!Thanks Guys! Merry Christmas, we’ll see you soon!-ErikArntson Thē Arborist
