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January 2024 by Sheri Green
Advance Auto Parts Rocks! Thanks for installing my battery Jordan! You are the epitome of awesome!
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January 2024 by Laurel Sutter
This place is great. Craig helped me out with a delivery mishap and he was amazing. Kept in communication with me and was super pleasant the whole time. Highly recommend!
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January 2024 by Jason Shadonix
Sent my friend there to get a battery installed in her car (a car that you have installed a battery in about four years ago). You refused to install the battery because your system tells you it's under a cowling and requires parts to be removed. I installed it myself in 5 min, and there were zero parts that needed removed, and I was able to remove it with one hand it was so light and out in the open. Clearly your installer just didn't want to go out in the cold and put the battery in for her, as you installed the battery in my mini-van and it took you an hour to remove all of the air filter hoses/box to get to it last summer! Shame on you for treating a customer this way!
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November 2023 by Angela Trotter
All the staff was friendly and helpful. But thank you especially to Tony who went above and beyond the service norm. Truly amazing service here.
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September 2023 by Melissa Kaspshak
Professional, friendly crew tested and changed out the battery on my car. Thanks, guys!
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August 2023 by Sara Vokac
Great staff friendly and fast
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March 2023 by Derek Hopkins
DO NOT GO HERE IF YOU NEED ANY SORT OF ASSISTANCE!! I'm not one that needs additional help, but I will utilize a free service (i.e. battery installation). I'm also not one to leave a review but these lazy people need put on blast. First, a lady came in needing wiper blades for a 2021 vehicle, the vehicle was not in there system so there was literally nothing this guy could do but send her to the dealer or to one of his competitors!!! REALLY?!? If ownership wants to reach out about this guy I'd be happy to say exactly who he is. My first time at this location I had the pleasure of dealing with him and he was just as helpful then (this was my second and final time). I took 5 seconds to look it up after my transaction was over but I didn't catch her before she left. Then my guy asked if I wanted help installing the battery I just purchased, I said yes, I didn't have any tools with me and my current battery is no good. He brought me a ratchet... I reaffirmed that I was requesting the free battery installation service. Obviously annoyed, he said he would grab his jacket, BUT NEVER CAME OUTSIDE!
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February 2023 by Sebastian Johns
Laughably bad experience, placed an online order for a part I needed and got a notification that it was ready to pick up, I showed up and they hadn’t even looked for my order nor was it ready for pick up.Guy looked around and asked for help and couldn’t find it before I had to leave because I was on my break from work (whole reason I placed the order online)Please don’t mislead your customers by telling them something is ready when it’s not, if it’s not available fine but at least give me a call or notify me so I don’t waste my lunch breaks and have to reschedule my entire repair.
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January 2023 by John Van Hengel
Went to buy wiper blades. Was told by clerk that I could not buy them without giving my phone number. I left and got the blades at O'Reilly around the corner without being hassled.Side note: clerk was working on some personal project at the counter and had JB Weld all over his hands that he was trying not to get on the keyboard or my purchase.
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December 2022 by Rick Folten
I had to pick up some parts for changing my oil and doing some maintenance on my car before a trip. I needed wiper blades for one thing.The team here helped me pick the right ones for my car, not the most expensive ones, and then they put them on for me too. Great service and customer care!
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December 2022 by Mario Vazquez
Don't test batteries for the whether awful service. Only today was understanding sorry about the comment but is frustrated when you tried to fix you car. But always give me great service God bless you all
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November 2022 by Anthony Reyes
Cold weather battery problems. Stopped to buy a battery and have installed. Declined almost immediately upon popping my hood. Didn't even get battery cover off. Employees disappeared into back. Couldn't even get car started again to leave but employees were nowhere to be found to offer a jump or any help. Stranded in front of store doors about 30 min.AutoZone got it done in 15 min.
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October 2022 by Shannon Roberts
Very nice customer service today that went above and beyond my expectations. I was looking for a new windshield wiper and perfectly content to use the qr code and look up my vehicle- the employee working looked it up for me & asked if I wanted help putting them on.. yes, please I am short & that is hard to reach. I really appreciate it & I'll be back next time I need anything! Thank you.
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August 2022 by Brad Westrope
Well stocked and very knowledgeable staff.
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July 2022 by Robert Zeug
I live locally, and honestly go to this location at least once a month. I not only maintain my own vehicle but a lot of my family members ask me to as well. So with that in mind, I get a lot of variety in vehicle make / model and these guys here are always on point.Online orders are always filled quickly and accurately. In store purchases I'm usually in and out within 5 to 10 minutes depending on the purchase. I've always been a fan of the Advance Auto Parts store and this location continues to hold that faith true.
