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September 2023 by B M
I was having trouble thinking like a normal human and couldn’t do some technical stuff with my phone. When I walked into this store, I was ready to smash the phone. Taylor and Jesús were the employees there. I was greeted with such compassion and sense of humor. Almost instantly, I was in a better mood! These are the kind of employees that any chain store should clone! Fantastic!
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September 2023 by Chance Wholf
I stopped into this AT&T location yesterday evening looking to upgrade my phone and has easily the smoothest experience I’ve ever had in a phone store. Cristian, the store manager was whom has helped me and made absolute certain that I was taken care of. He made sure to set me up with the early upgrade plan and accessories I needed, helped me greatly with my payment plan and trade in, and was able to get us out of there in time to make it to our dinner reservation. On top of all of this, he was a consummate conversationalist and made it a much less boring time than what I’ve come to expect from a phone store. I will only be going to this store to work with Cristian and his staff, and if he ever moves to a different store, then that is where I will go to instead.
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August 2023 by Liz Griswold
The BEST experience I’ve EVER had at a AT&T store!! Christian goes above and beyond to deliver exceptional customer service! Not only when my mom & I got her new iPhone but also the couple of times we’ve been back to get screen protectors and chargers he is always there and always so helpful, polite and professional. We will definitely continue to choose the Bluhawk AT&T store as long as he is around!
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August 2023 by Vivi The Invinvcible
We recently had the pleasure of visiting this AT&T store to upgrade a phone. Cristian helped us tirelessly through the process of setting up our new phone. The level of professionalism he demonstrated was outstanding. Cristian exhibited remarkable expertise in assisting us in the step-by-step process. The quality of service he provided was truly top-tier. What set Cristian apart was his unwavering dedication to customer staying well past closing to help us. Plus he seems like a really wonderful person! Our experience was nothing short of exceptional. Thank you Cristian for all your help!
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August 2023 by William Creamer
Went in to upgrade my IPhone and Cristian helped me out. Absolutely amazing service! He helped me through the process and immediately answered any question I had. Also managed to put on my new screen protector perfectly! Great experience overall with Cristian’s help.
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August 2023 by Emily Copeland
I had gotten a “no SIM card available” notice on my phone and looked up ways to resolve the issue. Best way was to go in a get a new one. I was in and out in less than 10 minutes with the help of Cristian. He made the experience way less stressful than I was making it out to be in my head. Will definitely be going back if I need anything with my phone!
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July 2023 by Trisha-Kuhlman g Kuhlmanfggvt
Today I went in to buy a new phone. Cristian spoke with me last night and held it for me today. When I walked in, he had everything ready to go. Very simple process and he was very patient as my data transferred over. He was great at communicating information and very kind. I will definitely go back if I ever have issues or need to purchase again.
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July 2023 by Mark Gering
I usually dread going to cellular stores. But it's all about who works there and I got a pleasant surprise here. I was helped by an employee named Christian. He was competent, polite, and super easy to talk to. Will be going back to here in the future as long as he works here. Very clean and well laid out store as well. Thx Christian!
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July 2023 by Gabriel Pate
Haven’t upgraded my phone for 3 years and it was the easiest transition to get a new one thanks with the help of Cristian. I came in 30 mins before close and still greeted me with a smile and took care of business promptly and with ease. Definitely recommend this brand new store as their customer service is above and beyond. Thanks again Cristian
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July 2023 by Dan Neary
Went there today because I got a new phone online and was having issues transferring my sim to ESim. Cristian took care of it for me as it wasn’t a simple fix, very courteous and helpful even though I didn’t buy my phone there. Once that was done he made sure my Apple Watch was paired correctly. All of this was done for free. He was very helpful and friendly!
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June 2023 by Monique Spencer
Best service I've ever had, signing up for internet was so fast and easy. The store manager was so friendly!
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February 2023 by Sinwoo Kim
The manager Dalton is a very friendly and professional. I visited here to connect the line to my son's smart watch. But there was a problem with the smart watch and they couldn't work with AT&T, and he spent an hour and a half talking to AT&T customer service specialists and trying to solve my problem. Sadly, AT&T customer service specialists were unable to solve the problem. After hanging out the call, he said he had an idea to solve the problem, but he wasn't sure, but he would give it a try, and his idea was able to solve my problem successfully. Thank you to the manager who works hard for the customer. I highly recommend this place.
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February 2023 by Mary Jo Gerrasch
Dalton is the best, most patient, kindest helpful person I have ever dealt with. You are so lucky to have him working here. Most sincerely meant! mJG
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February 2023 by Nance Heidemann
I had an awesome experience. Dalton was super knowledgeable, helpful, patient and kind. Thank you!
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January 2023 by Lu Ann Drum
Dalton was knowledgeable and helpful in so many ways. He patiently helped my husband and I set up our new phones. We appreciated his positive attitude and helpfulness. He shared info about Direct tv streaming. Thank you so much!
