AutoZone W 95th St in Overland Park, KS is a well-known auto parts retailer offering a wide range of new and remanufactured parts, maintenance items, and car accessories. Customers appreciate the knowledgeable staff, with some praising the quick and friendly service, especially when replacing batteries or bulbs. The staff, including employees like Jim, Mike, and Mary, are often described as professional, helpful, and efficient, providing useful advice and saving customers money. However, experiences vary; some customers found certain staff members less knowledgeable or slow, and occasional issues with understaffing have been noted. The store offers services like diagnostics, part replacements, and warranty returns, sometimes providing tools for customers to do their own installation. Overall, AutoZone in Overland Park is recognized for good service and helpful staff, though some reviews mention areas for improvement in staff knowledge and store organization.
I went in service was fast I needed to borrow a tool they had no problem helping with the issue. Thanks again
June 2026
I needed a battery replacement this morning for my car and Jim greeted me as I walked in and went above and beyond. He was able to get my battery replaced and went above and beyond in his customer service. I cannot thank him enough! Outstanding customer service
April 2026
People were helpful and offered us assistance. Prices reasonable and parts were in stock.
