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April 2024 by anu mallireddy
Lauren at this branch is amazing. Thank you for your great service and also promptly helping find my dad's lost ring today. always grateful!
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December 2023 by Anthony Preston
No teller to cash my check.... why are you even open then.
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September 2023 by 0123 2016
So inefficient and waste of investor money. Manager sleeping on job
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June 2023 by Mallory M.
I walked in with a bag of money and they said how can I help you and I showed him the bag of change I have and he said oh I'm sorry we don't have a change counter here excuse me? This is a bank. What do I do? Well, we can give you rolls and you can put it all in there. Absolutely not what a joke.
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March 2023 by Owen Johns
I didn’t want to go here because it’s not close to my home but the other branch managed by Brooke Lambertz always give me problems and refuse to help with anything. I haven’t met Mrs Lambertz but I asked the name of the manager from the Indian mortgage lady. She gave me her name to call but I didn’t because I have had enough, It was the teller with spiked red hair who told me the manager said they have no boxes and no appointments. I called here and spoke with an Australian banker named Kevin Costella. He said they could help and I went there and a manager called Jacqueline Morales gave me a safe deposit box. They also let me get a document notarized that Matthew at the other branch wouldn’t even though it looked like he was playing solitaire because he was “booked.” I’ve been here years ago when Karen Wallace was the manager and she knew how to take care of business but I now live between the 135th branch and the Zoo branch by I35.
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March 2023 by Linda Espinoza
I was a non-customer going in there to cash a check. The lady that was at the window was very rude. She made sign my check twice said he did not did not match my ID which is a bunch of lies. She was very rude. I asked her what she want me to do with my check. She said we’ll go cash and go deposit your own bank not here.
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December 2022 by Tianna Klaput
I would leave less stars if possible. Ghost here at 3:15 since they close at 4. To cash checks because I don’t bank with them. They have ONE teller. Who is helping someone. I’m told it will be 15 min…. Here we are over and hour later I’m still waiting and they are now seeing someone else who clearly got here after me. But hey what’s another 15 min of waiting
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August 2022 by Lilly M.
never is unlocked. i'm SICK of having to drive to a another bank of america to just drop off deposits for work. this bank makes me so angry. you waste my time and gas. good luck trying to drop deposits off after hours lol
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August 2022 by Ryan Anderson
No tellers. As in zero. No notary. Your a bank. Do better
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August 2022 by Hetal Dave
No one answer phone call at this location. It's one of the worst customer service.
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May 2022 by Noel V
Avoid this branch at all times. Poor costumer service.
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April 2022 by Josh Mauer
It's hours are terrible. I have to take off work to visit the branch. Not open early or late enough and no Sat hours. Switched to CACU. Much better.
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October 2021 by Dan Mainwaring
Probably the best branch in the world. Ana, Kiernan, David are grrrrrreat
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April 2021 by Brant Forman
Rudest lady ever. Been there several times but every time I get her it's horrible. My company does 500k plus a year with bank of America. Maybe it's time to switch to a bank that can be polite.
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March 2021 by Melvin Manuel Lopez
Usually a short wait prior to personal banker.
