Best Buy receives mixed reviews from customers. Some shoppers mention issues with getting assistance, particularly in the Apple area, where they struggled to find help. Others report long wait times, especially when trying to get items from the Geek Squad or during store pick-up orders. One customer noted a 48-hour wait for an item they ordered online, expressing frustration compared to faster service at other stores. However, some experiences were positive, with friendly staff and a generally pleasant atmosphere, despite the challenges. The store's parking lot lighting and the availability of DVDs were also points of concern for some visitors. Overall, while there are friendly staff members, customers often find themselves waiting for assistance.
