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March 2024 by Brian B
Amending my previous review:Still great service, but the new acting manager is not at all customer oriented nor pleasant to work with. It is a shame since their techs are amazing.Great service and honest people. I trust this location of Big O more than I do the dealer to properly diagnose and repair my vehicles.
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March 2024 by Carole Branson
Clean, smiling ? customer service. Bathrooms are clean.I loved my experience ❤️
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March 2024 by Michelle McKain
The staff went above and beyond to fix some unexpected findings when getting new tires! Would highly recommend their service
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March 2024 by Vincent Snow
Very professional and thorough. I was in and out in a timely manner and they are reasonably priced. Will definitely be returning for future services!
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March 2024 by rachel davis
I have gotten several sets of tires at this local. They are always professional, friendly and helpful with getting the tires I need. Thank you!
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March 2024 by Greg Whyte
Great service and friendly staff
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February 2024 by Chandra Mason
Great customer service! Went above and beyond to make sure everything was 150%.
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February 2024 by Michelle
Got a flat tire before heading to work and was able to pull into Big O Tires an hour before closing. It was unfortunately unfixable, and they put on my spare tire for me. I was shocked when they said there was no charge for their service!! After some quick online researching, I went ahead and just bought a new tire from them and had it installed- all done SUPER quickly right before closing might I add.Ariana at the front desk helped me out a lot and answered all my questions without making me feel pressured to make a purchase from them. Thank you also to the awesome technician (working on 2/16, 6pm on a white Mazda cx50!) for the quality work. This is a well run business with excellent customer service and integrity. I will be giving them my business in the future.
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February 2024 by David Roozrokh
They were honest , kind and on time.
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February 2024 by Paul Magdaleno
Kris was great. He got my tires changed out. And done right great service.
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February 2024 by J.R. Bretches
Everything went well with my appointment time they fixed my flat tire it rotated my tires and also aligned my car while I was there very polite and helpful men
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February 2024 by melissa keller
I get my car's oil changes and tire rotation at this Big O. The service is always efficient and well done. I appreciate not getting told that I need brakes, new tires, or whatever which seems to happen at the dealership.
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December 2023 by Michael Steiner
Big O Tires does a very reliable job with tires and suspension work. They are my go-to shop when dealing with all the issues surrounding three boys and their cars. I’m quite pleased with their recommendations (they are realistic & practical), which have earned them credibility in my book. I highly recommend. I received no transfer of value for this review.
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December 2023 by Steven Piper
Walked in with a $19.95 coupon (1 week expired) . The mgr. said he will accept it. Returned to be charged $62. for Synthetic oil change (which I don't need). I refused to pay this, demanding the coupon price. They said they do not do conventional oil changes anymore??? I said I will report this to the District Atty office (and I am doing so). This is a ripoff place do not use this. Had this been my wife, she would have paid them.
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December 2023 by John and Martha Irwin
Chris and the team provide excellent service. I like that the tech’s work one vehicle at a time and you are not stuck there for hours. And that they adhere to their appointment commitments.
