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February 2023 by T Lewis
Don't do it. Wayyyy too expensive! I paid close to $700 bucks for the service. Was told a new client fee. Oddly enough there is no breakdown of cost displayed anywhere. You should be told approximately how much or a price list. Something! My taxes aren't very difficult I had one form I have never done on my own so I opted to get help. I had no idea the help would cost more than I've paid online doing it myself for the past 5 years! They are not for those who need their money. It's a rip off. I've never heard of a new client fee!
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January 2023 by T. Engle
Very poor experience at this location. The person at the front desk mispronounced my name 3 times within the first 60 seconds of our visit. This is easy, basic stuff to get right - we were the only customers there so how can you be so confused? That set the tone for the whole visit. Our assigned preparer, Joy, acted like this was the first time she had seen H&R Block software and didn't know what to do with the forms. Why ask for driver's licenses when the system had us upload copies before the visit? Why populate all fields manually when you could have imported info from last year? Joy fumbled and stumbled even with someone coming in to help, they just bickered back and forth while she continued to make mistakes - easy spelling mistakes so how can you trust she was entering numbers correctly? We asked if she was new and she scoffed and said she'd been doing this for 20 years. Really? An hour later after tons of confusion and corrections and we were nowhere near being done we asked for our paperwork back and left. Never again. Avoid.
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April 2022 by Gregory Jackson
Switching to block advisors is the best decision I made in years.
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March 2022 by Mary Grace Boreen
What I liked Best was the tax knowledge and experience of the Tax Agent, Diana ! During the entire process Diana was very Professional and Courteous with me ! I felt very comfortable and relieved to have her prepare and submit my income taxes. Mgb. 3-11-2021.
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March 2022 by Tolga Tuncer
Diana Fung has always been very thorough and excellent attention to details.
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March 2022 by Helen Halsey
Diana Fung was recommended to me by a friend, and I have used her for the past four years. I have been more than pleased. She is excellent and even though I've moved out of state, I continue to use her services. I trust her implicitly.
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February 2022 by A Scyther Named Scyther
If I gave this place any less than five stars, I would not only be lying horribly, but also be committing a great sin.When it's come time to file our taxes, we have always turned to Judy for help. And we are so extremely grateful that we have had her as our consultant for as long as we've been in the Kansas City metro. She has been so sweet, so kind, and so helpful to us that I kid you not, we look forward to seeing her to get our taxes done.And she always makes everything go by so smoothly and as painless for us as possible. Sometimes we even forget that tax season is supposed to be a hassle at times, haha. But she will stop at absolutely nothing to make sure that not one single detail goes overlooked. She is well versed in the knowledge of how tax laws work, and it shows.Judy is awesome. We would practically give her six stars if we could.
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February 2022 by Ryan MacFarlane
Diana Fung is always meticulous and very detailed. She does a great job explaining everything and helping us to not only get the most refund, but advice for the following year to be the most fiscally sound we can be
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February 2022 by Terri Antle
Diana Fung does a great job I have been going to her for years thank you Diana!
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February 2022 by Jennifer Acree
I've been going to the same tax preparer for many years and fully trust her work.
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November 2021 by Martha Helmer
Trust; that it will be done correctly and that advice you give will be sound However, trying to get a message to my advisor so my returns could be finalized was frustrating. There seems to be no way to leave a message; no voice or email or text.No return call from advisor. Not sure she was given the message. I finally made a trip back to the office.
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May 2021 by Jim Howard
I really appreciated Diana Fung being able to make a same-day appointment—and to do my taxes while I waited was entirely unexpected. So I might very well come back next year. But until this year, I've used the same tax guy for 30 years. He's seen me through an audit, and his fee last year was slightly lower than what I paid Block this year. So it's possible that I might return to my long-time tax guy.
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April 2021 by Amber Franco
Diana is an amazing person! She truly cares about her clients and explains everything that is being submitted. Its super quick, convenient and easy, which is why I love going to H&R Block! Thank you all for all that you have done! Especially during a pandemic :)
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November 2020 by Doug Dietrich
The main reason is the excellent Tax Advisor I had the pleasure of working with. Her name is Diana Fung and she is the best, most thorough of the tax preparers I have ever had. The process to set up the appointment over the phone went smoothly, as did the check-in process once I arrived at the office.
