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January 2024 by Brian Nakonechny
Unbelievable he fixed in five minutes what the technicians on the phone could not fix in hours definitely a return customerhis name is. Dirat
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January 2024 by Matyra Gieseler
My husband's employees went into this store yesterday December 21st 2023. They went into the store to purchase a phone. The workers that were working in the store were trying to up sell them and sell them a screen protector. He agreed to purchase the screen protector if the boost mobile employee would install it on the phone. The boost mobile employee installed the screen protector and did a horrible job. There were bubbles all over the screen. He asked the boost mobile employee if he could fix it and get the bubbles out and the boost mobile employee said NO it is what it is. He asked him 4 times if he thought he could fix it and he said NO and didn't even try to fix it. So he told the boost mobile employee that he wasn't interested in purchasing the screen protector anymore. The boost mobile employee went and locked the door and told them you have to buy it or you can't leave the store. He said he wasn't going to purchase it because he installed it and had bubbles all over it and he didn't even try to fix it. So the boost mobile employee called the police and the police came and made a police report. This is a horrible store, horrible employees, and NEVER go to this store. They are rude, disrespectful, and they call the cops on their customers!
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September 2023 by Samantha Harshner
If I could rate this store ZERO I definitely would!!!The lady I spoke with in person today 9/13/2023Is a scam artist and a liar.She shows just awful customer service and business!!!Told me my phone was not fixable.Then pushed the fact that I needed to buy a new one. (I found what I was looking for online for .99)When I spoke with her she smirked and laughed when I told her how much money I was working with.Im so disgusted with the rudeness and dishonesty
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August 2023 by Maria Vazquez
I’m certainly not satisfied with this store at all especially with their manager Ameen. He is really rude and racist. I will not consider porting over from my current carrier after my experience with him. Do better.
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May 2023 by brahim brahim
Very good experience with very nice lady working there she's doing good job ?.
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March 2023 by Aaron Ortiz
Very friendly people and good customer service
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April 2022 by Nick Herbst
Amazing and quick service. The staff not only helped us with a SIM card issue but helped reconfigure our plans to save money. Highly recommend this location
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April 2022 by Bryan Chavarria
Boost mobile has great customer service and over all a great atmosphere always friendly staff!
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April 2022 by Barrie
I was dreading getting a required SIM card replacement dealt with and was down to the wire on verge of losing service so stopped by this Boost Mobile location with my son today. To my surprise I had a fantastic outing. The free SIM card replacement was just the start. I asked Kay about adding hot spot service and by the time we wrapped up he gotten our 3 family phones pulled together on a 3/$100 plan, added hot spots to all AND our new plan is less than what I was paying prior. More features, less $ and efficient service with a smile and lots of laughs. Couldn't ask for more. You've earned a loyal customer and I will gladly share my experience with others. WELL DONE, YOU MADE MY DAY! THANK YOU!!!!!
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March 2022 by Not Tenkay
Place is a scam, I’ve had service with boost for over 4 years all of a sudden I couldn’t pay my bill online anymore. I also had to get a new phone because my charger stopped working turns out I just needed a new charger so I didn’t have service for a few months. I get a brand new charger for my phone and my phone was never the problem bought two chargers from this place neither of them worked. I got my phone back charging and went here for new service told me it would be 105$ Ok no problem. They say leave and come back in 15 mins it’ll be done, I come back they tell me my phone does not work at all it’s not able to read SIM cards!! But keep in mind while they were looking at my phone they said they have androids for 60$ 150$ after everything is complete so instead of just activating my phone for 105$ they didn’t want to do because they wanted me to buy the android. How do I know it was a scam? I went down the street to metro with the same phone and they turned it on less than 5 minutes. Moral of the story don’t go to this location go down the street to metro. And oh yeah this boost store is a no refund policy
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March 2022 by Heather Duncan
Great customer service and friendly staff!
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October 2021 by Debbie Hanesworth
DO NOT SHOP AT THIS LOCATION!!!! THE DEALER WILL MESS UP YOUR PHONE WITH A NEW SIM CARD AND THEN TELL YOU, YOU CAN PAY 25.OO TO BUY ONE OF HIS IN THE STORE VS. THE ONE YOU GET SENT FROM BOOST. IT IS ALL A SCAM!!!!! IF YOU USE BOOST GO TO THE OLATHE LOCATION AS THEY CARE ABOUT THIER CUSTOMERS.
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September 2021 by cassondra clark
Khaled was super friendly,helpful and overall patient with helping me get a phone! We laughed and joked about me cooking my previous phone on the stove top... Thanks for making my boost mobile experience AMAZING! HE IS DEFINITELY THE MAN TO TALK TO. YOU HAVE GREAT COSTUMER SERVICE SKILLS. YOUR THE MANN ? & THANK YOU AGAIN ?
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September 2021 by Damaris Vazquez
I’m very satisfied with the service kaleb is a great seller and very friendly he explain clearly my questions and help me get exactly what I need he is great ?? good job men!!
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August 2021 by tammy cook
I've had great service with boost and especially this location.