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August 2025 by Jesse Morrison
Alexis S. was amazing!!! She needs a promotion! She was kind, respectful, efficient, and resolved my issue in minutes. Thank you Alexis 🙂
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July 2025 by Samir Muranjan
Excellent local bank. Many branches spread throughout the metro. Their in branches customer service is excellent and they are devoted to meeting their customers which I especially love.
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June 2025 by Hiba Gharib
I was not satisfied with the service provided, as each employee seemed to interpret the rules and regulations differently and according to their own mood.
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March 2025 by Sayed Hassani
It was my first time here, not happy the way they treated me !!
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July 2024 by Daniel Minick
Commerce bank always makes me feel welcome, and like my business is important to them. Always very professional, and the banking associates always remember my name. That makes me feel
Like I’m important to them. And that really matters. Been with this bank for years and we be staying for many more to come. Thank you Commerce Bank ..
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May 2024 by George Naylor
Do not open a savings account here. Customer service is great, but they pay out a penny or two a month then charge you five dollars for a fee. You would have to keep the account open 46 years to regain what they took in a single month. And the amount in your account can be upwards of 20k when they toss that penny your way. Whats unfortunate is I've banked with them for nearly 30 years and they actually recommended this type of account. I'll be closing it now.
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March 2024 by Shade Hirons
Jazmin gave us great service opening a checking account working past the banks closing time. Almost always have had great service with commerce!
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March 2023 by Zachary Beach
In and out in no time.
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September 2022 by Mike Norris
Would like to just say that the 135th and Lamar branch of Commerce does such a great job always professional always courteous and professional. Thank you for helping our company with all of our business and personal banking needs.
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June 2022 by Madison Johnson
It was d*** of me to even give another chance. I've been driving out of my way to Stateline as they have WAY better customer service and so the transactions correctly.I gave this location another try, to my disappointment. They made my deposit to a wrong account, when pointing it out to get corrected they stated they couldn't reverse the transaction and I would have to wait until possibly end of day. I replied I wanted the check back and would go to another bank. He refused to do so, even though they have to, it is a same day transaction. Literally a minute apart. DO NOT VISIT THIS LOCATION. Literally Every Single Time there is a problem. Drive out of the way to either other location on 135th st.
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April 2022 by Jami R
I've gone to this location quite a few times for a number of different reasons. Every time I go they are SO kind, quick, and efficient. I cannot say enough kind things about this location and especially about the people working at it. The gal who helped me yesterday's name was Rachel and she was so quick and nice, helping me as soon as I walked in the door. I never write reviews but time after time they have provided the best service so I knew I had to share somewhere.
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April 2022 by Stephanie Bulman
I have banked with commerce for over 30 years and this branch has been the worst with anything and everything I've tried to get done. I can also attest to the fact that they never answer their phone lines, and that is when we call the main switchboard and asked to directly be connected with them they still do not answer. When you go in they can be talking to each other see you there and just continue talking without acknowledging you. How many more bad bad reviews do you guys need before you do something?
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March 2022 by Alexis Miller
Extremely slow! Drive thru services are the worst.Besides not being able to give correct amounts the last 2 times I've been here. It took 28 minutes from time I sent in to funds received-just to cash a small check. Then it was incorrect.All times the male manager has been super rude.It is worth the drive to go to another location.
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February 2022 by Kathy McAtee
Their customer service is so much better than another bank I use. No waiting and they are always friendly.
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September 2021 by 2JazzCats
Tried calling this branch for a service issue. Tried several numbers either they went to voice mail or no one answered the phone. Even theier 800 line can't get someone to answer phones. Their main line rang for 10 minutes without someone picking up to answer. Very poor service.
