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August 2023 by Mitzi Frieling
Fantastic find! Racks and racks of name brand clothing and shoes and purses. All sizes. Men's and women's. Helpful staff! And fair prices.
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August 2023 by Morgan O'Dell
I always have a great experience selling here and find new things I love!
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August 2023 by Demi SunKissed
None of the employees welcome you or speak when you walk in the store , the handbags have dust from I don't know how long ( SO MUCH DUST ) .it's CRAZY ...nobody wipes anything down that they are selling , and they are still selling Michael kors all through there .. ..it's 2023 . Please update your brands ..smh
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August 2023 by Jamie Webb
Recently moved to the area and heard great things. I was sadly disappointed and won’t be returning. We were not greeted when we walked in and the staff seemed annoyed we were there. We will NOT be going back or referring this establishment.
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May 2023 by Felicia W.
I've read the reviews about this shop and somewhat have to agree with the mediocre customer service. I was offered one amount for a few of my items and another for store credit. Although there were a few cute items for sale in the store there was nothing I needed or wanted and would have preferred the entire amount offered for my resale items. I do like that there is a scheduled appointment time for reselling your items which is convenient.
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April 2023 by Kayla Smith
I visited for the first time today! Such a great experience. They have the perfect blend between great brands and unique “thrifted” finds at fantastic prices. Friendly staff and great vibes.Only feedback I have is that some of the racks were so full it was hard to shop them!
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March 2023 by Emily Becher
The store is clean and well organized. They do a great job of getting nice inventory. A little pricey, but I only browsed the store for a few minutes, so I’m sure you could find some hidden gems. I would not recommend this shop if you want to consign new with tags as they do not offer enough money for the items. I had about 10 to 15 items that they picked out (Lululemon, Banana Republic, Aritzia) all new and most with tags.They offered me roughly $60 for all the pieces. The store would be fine to consign to if you have lightly used clothing. I also was not impressed with the employees. They were nice but not overly friendly. Once I told the lady I was going to pass on consigning the items she walked away and left my items all over the counter not offering to help me put them back into bags. Very Unprofessional and made me not want to do business with them moving forward.
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February 2023 by Jennifer R Love
I was closet cleaning and decided to bring in a couple of pairs of really nice boots, thinking I could support a local business. I would like to thank the clerk for her superiority complex. I won’t bother to bring anything in ever again. Maybe you should change the door sign to say you buy only with an appointment instead of listing buying hours. Might also be nice to teach your clerks to allow someone else to speak instead of just focusing on their need for self worth.
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September 2022 by Annissa Epperson
I bought a Coach bag from Ditto Overland Park today Sat Aug 20, 2022 and I was ready to pay the price on the tag when the young lady sales associate, who might have been the manager or assist manager, examined the bag and gave me half off because of a small scuff on the bag, the outside zipper was a little sticky and she couldn't find the serial number engraved on the inside tag. She and I both believe that the bag is very likely a genuine Coach bag. But because she had some reservations about its authenticity, she marked the bag half off! What an eye for detail! Now that's what I call excellent customer service!
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September 2022 by Chloe
I go here a lot and there's always a great selection at bargain prices.Kendall is super helpful and knowledgeable!
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August 2022 by Zoe H.
Bad customer service walked in didn't great me or ask if I needed help wouldn't even look at me while I was in the store I might not be the size to shop in ur store but at least have the decency to great me and ask if I need help will not be going back
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February 2022 by Haley Miller
I have found some of my most favorite clothing pieces here! Along with I find selling my clothes here has given me the best outcome. Although they are picky I am still able to sell some pieces and then purchase new. I would highly recommend for selling and purchasing both!
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September 2021 by Jeffrey and Tiffany Ebert
I enjoyed my 1st ever experience here yesterday!The store has great selections. The 2 gals working were sweet and welcoming!!My KC sister brought me. It was fun to look through! There's anything from name brand to designer clothes. The fitting rooms were well lit and clean.I purchased a designer dress and shirt for a fraction of the original cost; loved the idea to give slightly-used clothes, shoes and accessories a 2nd chance to be worn & loved.
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June 2021 by Sabrina Trevino
Store completely empty for the start then being told i have to set an appointment to sell 1 BAG like Whats the reason because 9/10 if i comeback at the appointment to be on a empty store again i won’t be back honestly it be different if i had a load of clothes but 1 bag smh
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May 2021 by Julie Ann Underwood
Overall positive experience. Store is very clean and well-organized compared to some resell clothing stores. Thought prices were fair and what they offered me for my clothing was fair.Some of the reviews regarding “unfair prices” for selling items are dramatic... they’re a business. They resell your clothing after buying it from you. If you want full price, sell clothing on your own through Poshmark or something. Knowing what I know about consignment shops, I thought the pricing on items was reasonable and I felt happy with what I walked away with.Only critique would be the customer service. Staff was not rude by any means, but they are definitely not the friendliest or most personable when interacting with them. I kind of felt like a burden while trying to sell my clothes based on the semi-cold interactions from staff members, even though I made an appointment and only brought in 23 items (max is 50). They were speedy and reviewed my items in under 10 minutes, I just would have appreciated a more welcoming atmosphere/positive attitudes from staffers.Overall would recommend. They have a great selection and you won’t feel like you’re digging for days while you shop unlike some thrift stores. Was impressed by the organization.
