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February 2024 by K B
I ship almost every week w/ FedEx under our corporate account from various locations across the U.S.Both times i've shipped at this location I get this passive aggressive "i'm confused" response regarding my ship addresses. An issue I have at none of the other 48 locations I ship from.I always have our ship from and ship to addresses printed out along w/ our account number. Pretty simple task.I'm just put off by the awkward attitudes I get at this location and moving forward i'll go to another location.
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July 2023 by Ann Riensin
Nnamdi is amazing !He help me literally 2 hours to try to fix stuffs and make it work.Thank you thank you!
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May 2023 by Bageesh M Bose
Very good service!I went there a couple of times to return some packages. Staff are very friendly and kind.They have reserved parking lot of FedEx customers.
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April 2023 by Kris F.
Jason (the manager) was SOOO EXTREMELY HELPFUL! I was having problems accessing a Word document to print up so I brought my computer in to get some assistance. Jason was so patient and helpful, never once exasperated with my needs and request. He quickly found the document and was able to print up exactly what I needed. I also had some pictures on this same old dinosaur of a laptop that I wanted printed up. He was also able to locate them and print up exactly what I wanted in two different sizes. He patiently spent an exorbitant amount of time helping me, never once making me feel like I was taking up too much of his time, just very friendly and so extremely helpful! He also has an incredible sense of humor and kept me in stitches the entire time! My kind of person! And he was also having a rough morning dealing with an issue with the front door, but rolled with the punches and tended to all the customers with professionalism and speed. What began as a very frustrating morning for me at home trying to find and print up the document I needed quickly, became a truly enjoyable visit to FedEx, lol. Jason's superior management skills, attitude, and personality completely changed my day around! He was also super helpful sending the package out with the documents I needed delivered the next day!I cannot say enough about Jason and this location! Service, management and personalities were spot on, especially given that they were also having a frustrating morning! Epic experience!Thank you so much Jason for making my visit so terrific that I wanted to take the time to write a review! It's not often (especially nowadays) that you find such great customer service! Keep up the excellent work!
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April 2023 by Sarah G.
This FedEx came in clutch for me recently when I was on my way to an event and remembered I had forgotten to bring with me some things that needed to be printed. I saw this FedEx nearby and like a beacon of hope it guided me to a printer. I'm a big fan of the FedEx print and go system so from the parking lot I was able to email the document to their system and by the time I walked up to the printer I had my confirmation code to print. I was in and out in less than 5 minutes and only 10 minutes behind schedule overall for the whole stop. Overall it was really about as good as it could have gone.4/5 stars mostly because the parking lot is a nightmare. I was in a hurry and trying to get a spot I could quickly get in and out of when I was basically cut off by an actual FedEx truck that in the end took up TWO spots to park and load, then trying to leave I was blocked my several folks simply because they were waiting to drive by... because this parking lot is so poorly designed. At any rate - it's a clean FedEx. Very small, but efficient. If you need to print something it's not a bad stop in a busy part of south OP.
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July 2022 by Josh Townley
Do NOT ship with fedex. 3 weeks, 3,000$ worth of damages to not only the things that I have sent, but damages to my business as well. They WILL NOT handle your property with care. The most mind blowing aspect about it, is after they had broken my package IN STORE, they then proceeded to pack the broken peace’s into separate boxes and then sent them that way!! The absolute most immature shipping company I have EVER dealt with BY FAR. SAVE YOUR MONEY PEOPLE, do NOT ship via fedex!!! Do your research, in the past two years this multi million dollar company has completely collapsed on quality and respect! THEY WILL RUIN YOUR BUISNESS!
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July 2022 by Rohit Sharma
Worst Fedex drop box location. They couldn't properly put a shipping label on my baggage and as a result I lost my baggage that I shipped through lugless.
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February 2022 by Sunil Giri
This place is not transparent. Make sure they show you the total weight of the boxes before shipping. Check the receipt before you leave. They entered the bigger box sizes and more weight so that they can charge more. And billing department are clueless on that.
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January 2022 by Wendy L.
Yikes! Extremely rude associate working the desk. Avoid this location... or if you have to use it, keep your interactions to a minimum.
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January 2022 by Kindra Shore
Hands down the best!After having UPS mess up an important print job, Wyatt came in and not only got everything perfect and fixed some of my errors, but had the best customer service! I am so thankful for everything he helped with tonight! Will 100% go back for anything I need printed! Thank you!!
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November 2021 by Monique Mcconnell-Roberts
I just left this location and will not be returning the man in training was rude, short, and unprofessional. I will not be returning to this location. I’m sorry if you’re going to be in a customer focused position you need to have the right personality.
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October 2021 by Samantha Varnadore
Autumn was so helpful and patient with me. She packed my item and was so friendly throughout. Thanks for a good experience.
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July 2021 by Drake Don
This team is the best group of ppl who will always find a solution for ur shipping and printing needs! 10 out of 10
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July 2021 by Steve Macy
I've used this location twice. Friendly and helpful staff. 2nd time there was a miscommunication on my order and they fixed that ASAP.
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April 2021 by Susan Murphy
I owe the store a lot during my recent Fed ex delivery crisis. They were the only place that was able to figure out a way for me to talk to a person multiple times. Because of that I’m able to get my package only four days late instead of the 6 1/2 FedEx had planned. Don’t go anywhere else for your shipping needs. ??Outstanding customer service from this location. Better than the national FedEx.