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November 2023 by Tracy Colhour
I was so happy with my purchase and the Great Service!! I received at this Hot Topic. The sales associates were very helpful and they set me up the rewards program that I have already used and saved $$.
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November 2023 by Syliamew 4Stolas
They are always super nice and very welcoming every time I walk in. There was one time I was having a stressful day and one employee made Me feel better after. I will always shop here as my comfort store.
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November 2023 by LameKing Content
This place is good for band tees and clothing I'm general and the employees are nice but Everytime i go it be smelling like sweat in here like don't get me wrong there some fire but then I take one wiff and I'm like damn no one here wears deodorant, it smells like someone took a dookie and put it under the carpet, but besides that it's cool ?
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October 2023 by Cayden Hernandez
October 18, 2023 ~ 6:00P.M.Today, my friend and I went to Oak Park mall and decided to take a look at Hot Topic among other stores. As we were looking around, I found an item I liked and proceeded to the front counter to pay. I saw three employees at the front: The front checkout employee was female, tall, in her mid-30's, and with multiple face piercings; another female that was short, in her early-20's, and with blond dyed hair; and the other employee was also female however I can't remember what she looked like. I was rudely greeted by these three employees. When I was asked if I had a rewards number with the company, I responded no, I was then asked if I would like to sign up for rewards, I respectfully declined as I rarely shop there. The first employee then looked me up and down, rolled her eyes, and shrugged at me. The other two employees were rudely staring at me. I finished my transaction, feeling disrespected, and went to go look for my friend who was also in Hot Topic. My friend was ready to check out so we walked to the front together. The same employee, the one that shrugged at me, asked my friend if she had a rewards number with the company. My friend responded no, the employee asked if she would like to register, my friend also respectfully declined for the same reason as I said previously. The employee then proceeded to look my friend up and down, roll her eyes, and shrug her off too. The blond dyed hair employee was now rudely staring at both my friend I. My friend handed the employee her debit card, the employee grabbed the card, inserted it in to the machine, and continued to roll her eyes, now while shaking her head. My friend and I finish the transaction and start to walk out of the store. After the way she treated my friend and I, she smiled and said "Have a nice day". I'll admit I was very, very overheated in my mind and chose to flip off the front employee. Throughout the entire time that we were at the store, she didn't say anything welcoming. Instead of promoting discounts and making us want to be a part of the rewards program, she decided to be rude, disrespectful, and unprofessional. I don't think I will ever come back to this Hot topic or any Hot Topic for that matter if this is how their employees treat customers.
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August 2023 by Justin Price
If as an adult you find yourself needing to buy a band t-shirt for your kid like you did for yourself when you were younger, this is still your place. And, yes, the employees still look like they're going to a satanic ritual after their shift... but their customer service still trumps most stores so don't judge a book by its cover!
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August 2023 by Anna Fike
LOVE this store! For band T's, piercing jewelry and just about anything one can obsess over, you'll find it here or their website in 50 different ways! The sales and members rewards REALLY make it worth it, plus the never judging, EXCEPTIONALLY HELPFUL EMPLOYEES! This store needs a higher rating!
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August 2023 by Thomas Carter
I like funko pops. They had some really good prices here on stuff. My wife and I had fun looking around too. Vicarious stuff my kids might like.
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August 2023 by Tamera Cunningham
My teen can ALWAYS find what they want at Hot Topic! Customer service was excellent!
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July 2023 by Kylah Skivers
Wonderful employees who are always ready to help me find what I need and get me the best deals. Love it!
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June 2023 by Roxy Scheimann
Great selection. Awesome sales. Fabulous staff.
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June 2023 by Monique Schumann
Absolutely amazing!!! The clothing is alternative, but also nerdy! There's fun stuff, emo stuff and funny stuff. Perfect combo!!! And the staff there are soooo awesome. Highly recommend this store location specifically!! Thanks heaps guys, you were the highlight of my trip to Kansas and the best Hot Topic store I visited :))) you have a customer for life over in New Zealand <3
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June 2023 by Nick LeBlanc
I remember Hot Topic being somewhere my parents didn't want me going into. Now I can take my daughter in there, and she instantly has access to all kinds of pop culture toys and gear. Awesome.
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May 2023 by Ashley Beth
Very cramped store. Jewelry selection has gone downhill. Staff was really nice.
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April 2023 by Julianne Birmingham
Very interesting store. I love the abstracts of choices.
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March 2023 by Philip C.
I love all the band shirts, I really do. Normally the service is excellent, as i've been emo for most of my life and have been frequenting this establishment often. However, this new batch of employees are showing how far emo culture has fallen. With their graphic "eyeliner" and their "tik tok" trends. They are wayyyy too chirpy it's almost unbearable. I asked about a specific piercing, trying to find its location on the glass display where the body piercing jewelry was, and the youngster explained the jewelry and the piercing for what felt like forever! I don't know what prompted that piercing care lecture I got, seeing as though I already have 14 in my face and 6 on my body! I know how the piercings work! What happened to quiet shopping? This new generation of emo's are beyond irritating and it seems like all of them work at Hot Topic. Love the shirts and the jewelry, not a fan of the service.
