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April 2024 by Jackson Borntreger
Jos. A. Bank: The Epitome of ExcellenceAs a discerning customer, I can confidently say that Jos. A. Bank is the pinnacle of men’s formalwear. From the moment I stepped into their store, I was greeted with warmth and expertise that set the tone for an exceptional experience. When I arrived at Jos. A. Bank for my prom outfit, Chase—a true style aficionado—guided me in the right direction. His knowledge of fabrics, cuts, and styles was unparalleled. He patiently listened to my preferences and steered me toward the perfect ensemble. Thanks to Chase, I felt like a million bucks on prom night! Logan Murany, the store’s fitting maestro, deserves a standing ovation. His attention to detail during the fitting process was remarkable. Logan ensured that every seam, every fold, and every button aligned flawlessly. My tuxedo fit like it was custom-made for me—because, well, it practically was!
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February 2024 by Ava Yerkes
It was SO hard to find the right suit shop for our wedding. We went to a couple of other shops first and had pretty terrible experiences. As soon as we walked into here, I could immediately tell it was the right place. Alex helped us out and brought a wealth of knowledge to each suit we tried on. He was incredibly patient with us as we debated over the right style, fit, size, etc. The whole experience was exactly what I was hoping for. The suit we chose did end up having to be altered, and when we came to pick it up, they were super busy. And although Alex was helping multiple people, he kindly checked in on us and made sure that we were happy with the alterations. Overall an amazing experience and I highly reccomend coming here to find a suit. And thank you again to Alex for all your help!
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January 2024 by Matt Stamford
I think the guys name was Ivan that helped me. He seemed a little confused when I told him I had a lifetime store credit of $1000 that I could use to buy the clothes that I had picked out, but he shook it off pretty quickly and called his corporate offices and about five minutes later was able to complete my purchase with no issues. I would definitely recommend going here if you need men’s dress clothes. Sidenote, I bought two pairs of jeans and never knew how nice their jeans were. I’m super happy with them.
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December 2023 by Tim R
A great place to get a suit or jacket or any other accessory for formal wear. From beginner off the rack suits to custom suits and tailoring they can help. Had a custom suit measured and ordered just the other day. Turner and Eli helped with their knowledge to make it a wonderful experience!
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October 2023 by dorothy from kansas
I went in yesterday to pick up a few things for my husband. I was looking at socks & there was another fellow looking in the same area that I was. I heard someone say hello but I honestly didn't think anyone was talking to me so I didn't turn around. Then I heard an aggressive, rude toned hello again & I turned around & a bald guy was standing there....I guess he was an employee & his rude "greeting" was directed at me. It wasn't followed up with a "let me know if I can help".....just rude. So I proceeded to pick up a shirt & socks for my husband. I walked up to the counter where I stood.....and waited. A couple employees saw me & went in the back. Rude greeting man was no where to be seen so I left & won't be back.
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October 2023 by Ryan Walkowiak
I spent 2 hours in the store barely getting helped, and would’ve walked out in the middle of the sale if I didn’t absolutely need a specific pair of pants for a wedding.For starters, im 6,5 and they barely had any clothing that could fit me, if at all. They could only find a 32 length instead of 34 length, and would not bother ordering a 34 length for me, but instead wanted to charge me for a tailor to make it a 33 length instead of just ordering a 34.I also wanted to get a taper on the pants, but it took 20 minutes to get the measurements, and Im unsure if I even received the correct measurements. I was told that the measurements could make the length look worse, even though they wouldnt give me a longer option.All of this was happening while being helped by 4 different people, who were all very nice, except they would all immediately forget I existed to help a different person across the store and almost never come back.I ended up spending 200$ for a dress shirt and pants, after a 25% discount during a sale.
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October 2023 by Steve Emmons
Awful experience. The staff is rude for no reason. On the bright side, your staff let me know who not to use for my wedding.
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September 2023 by Katie Bryant
My fiancé and I received exceptional customer service here for our upcoming wedding.! All of the sales associates went out of their way to help him get fitted for a tux & made the entire process so much easier for us. They were so busy, but didn't make him feel rushed and took the time to make sure the alterations to the tux would be perfect and exactly what he wanted. I highly recommend coming here & we will be back in the future.
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September 2023 by Kaitlyn Borger
My fiancé and I received exceptional customer service here for our upcoming wedding.! All of the sales associates went out of their way to help him get fitted for a tux & made the entire process so much easier for us. They were so busy, but didn't make him feel rushed and took the time to make sure the alterations to the tux would be perfect and exactly what he wanted. I highly recommend coming here & we will be back in the future.
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August 2023 by Susan VanGulick
Go see Mark. Extremely knowledgeable in what is going on with men’s wear, fit and customer service. We will be back soon to finish updating the closet! This was a much easier experience than we anticipated thanks to Mark. I’ll post a pic soon.
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August 2023 by Riley
Poor customer service at this location. I’m standing there with a suit in hand and they can’t be bothered to answer a quick question. The gentleman at the counter, standing there staring at nothing was “right in the middle of something” as he put it. I put it back on the rack and left.
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August 2023 by Rick Madrigal
1st time to visit. I had to be fitted for a tuxedo, for a wedding. The staff was great and answered all my questions and the fitting went great.I need to go back for shopping
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August 2023 by Travis Jacobs
Great selection and staff was very friendly. Alex was super helpful getting me the items I needed for a wedding this weekend.
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June 2023 by William Etter
Excellent store! They were busy when we arrived, but they still managed to take care of my associate and me. We both got three shirts each and my friend got three pair of trousers and had them fitted. I love the Joseph Bank brand. It is a shame they were taken over by Men's Wearhouse.
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June 2023 by Joel G.
Had a terrible experience. Father of the groom comes in to get fitted for a suite that he is purchasing from the store for the wedding. The employee spent 15 minutes making fun of his weight and telling him he needs to lose a few pounds because the suit makes him "look like a fat penguin". Extremely unprofessional how my party was treated.
