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October 2023 by Gabby Probert
I came to Joslin’s to have my engagement ring resized and a necklace clasp replaced. They had my necklace fixed within minutes and my ring was finished the next day! The staff was very nice and very helpful! I will never take my jewelry anywhere else!
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September 2023 by Wendy Haviland
Thanks to Joslin's Jewelry for fixing a prong that broke off my wedding ring since the original store is no longer around to assist me with the repair. I look forward to having my ring maintained by Joslin forever.
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August 2023 by Jessica F.
One of the stones in my wedding band fell out and I asked for recommendations where to get it repaired. Two places were consistently recommended to me. Hoskins was one of them. I'm so glad I went with them because they were a third of the price of what I was quoted at the other place. This is a family owned business and you can tell they take pride in their work and service. They have a jeweler on site which enables them to get the work done quickly. I wasn't shopping, but I did admire their selection of jewelry while I was waiting. For repairs or new jewelry, I will be back!
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August 2023 by Andrea McMaster
Oh my goodness!! What can I say other than if you have fine jewelry, Joslin's is the MUST go to for repairs! My mother and I have been going to Joslin's Jewelry for years for repairs and jewelry purchases. Recently, I lost one of the unique cut stones on my engagement ring and just cried because I knew the stone couldn't be replaced. But I took a chance and asked if the jeweler could see if they could replace the stone. I was told they would see what they could do but it might not be exactly what I lost due to the way the stone was cut and it would take a few days before it would be ready. The next day, YES! one day later I got a call stating my ring was ready. When I saw my ring, not only was it as clean and beautiful as the day my husband first placed it on my finger 10 years ago but the new stone matched exactly as the other stone. I literally cried when I saw this and was completely amazed because I couldn't tell which stone was replaced. THANK YOU Joslin's Jewelry for making my 10 year wedding ring beautiful again. You will continue to have my jewelry business!
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July 2023 by Dana Garry
The diamond in my wedding ring chipped and my whole ring needed to be replaced so a friend recommended Joslin's to me. The ring was being replaced through my insurance so there were a few extra hoops we had to jump through to get that worked out and Dave and Suzanne were amazing through the entire process! They were so patient as I tried to choose a new ring and work out the details with the insurance company, which took a little over a month to finalize.Their selection of rings and diamonds was vast and yet they happily requested new samples of bands from suppliers when I asked for something they didn't have in stock and Suzanne gladly let me try on a couple rings over and over so I could decide which one I wanted. The final ring is gorgeous and I couldn't be more pleased. I would highly recommend Joslin's!
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July 2023 by Taylor Stacks
They did a wonderful job creating my wedding ring with my grandma's diamond. I have been very happy with the routine cleaning and care that I get when I take it in as well.
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May 2023 by Payton Bishop
I wanted to surprise my wife by having her ring repaired. The ring belonged to her mother who passed away when my wife was 16. Gary met me at the door, greeted me with a handshake and asked what he could do for me. After a look at the ring and gave a quote 7 times lower than a much larger chain competitor. When I left he welcomed me to the Joslin family and ensured me the ring would be locked up and taken care of . I got the call the it was ready to be picked up in time for Mother’s Day despite my last minute notice and without the extra $50 rush charge of the competitor. Great experience with the feel of old school business.
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May 2023 by Jon Petree
I have lived in Overland Park most of my life and I have heard the Joslin’s commercials many times over the years regarding jewelry repair.Well, I finally needed a ring sized for my wife and after several shady estimates with other jewelers I decided to drive to their store at 95th and Antioch. The experience was better than expected! They honored their over phone estimate without trying to sell me, as others did, for additional services. The work was done on time and to my satisfaction.The entire experience was above all expectations! I’ll be back…
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May 2023 by Tom V.
More stars needed! All I needed was a jewelry 'repair', as in, my lovely wife's diamond in her engagement ring was loose in its settings. Welp, I had searched high and low for that stone before placing it on her finger, so you can bet I was highly interested in making sure it was secured on the ring. So that was my quest...until I walked into Joslin's and saw SO many different directions that I could go with this ring.I had long ago selected a fine diamond, in a solitaire cut, and had had it mounted on white gold for a simple yet elegant representation for our bond. But now, with scores of other designs, I felt like the diamond should stand out with a backing chorus of smaller accompaniments. A young man (if only I would have gotten his name) patiently showed me plenty of options until I found a split style in which her ring could slide into and stand out. I wanted the two rings to be 'connected' which turned out to be an easy jewelry process, thus making my decision for me. I wasn't really turned off by the 'price tag' attached to the split ring I had chosen, but then I was told that the prices were negotiable. Hey, I like saving a buck as much as the next guy, but I was quoted a price that was about 2/3 of the price on that sticker, so sign me up! Oh, and before I forget, when I originally said I was in the store to have a jewelry repair, I was told, 'Sure, I can do that for free right now'?. Yeah, so I was hooked at the ring price and the service clearly backed up their commitment to their customer. I left the ring I had brought in, gave my contact info, and was promised a next-day turnaround.Next day, sure as you please, I got a call and went to fetch the ring. I was tickled at the result, the diamond set amongst smaller diamonds, with the two pieces soldered together and fit to the size of the ring I brought in. The owner, Gary, chatted me up while I checked out and assured me that he was just as vested in my purchase as I was and that now my ring was 'part of their family' and should we need any adjustments or repair, then bring it in and Joslin's would take care of it. I was pretty much in awe of the service, the result, and the experience and I couldn't wait to return the ring to my wife. So I told her that I had gotten 'her ring fixed', just like I said I would do, and she was super-pleased with the result. THAT was what I wanted, and Joslin's team of professionals made that happen. We will be back in the future and will absolutely refer any jewelry needs their way!
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April 2023 by Bailey Fimreite
We always have an amazing experience; their wonderful service is the best we’ve ever encountered! The people are so friendly and helpful, and we were able to find pieces that will last a lifetime and are within our price range. They have so many amazing styles available, or even the opportunity to create customizable items, as well!I also had been looking for beautiful jewelry for my bridesmaids that would be elegant enough to wear in a wedding and within a reasonable price range, and they discussed their freshwater pearls. The items were simple yet gorgeous, and most were within $20-$50. I got beautiful strands of small pearls at $30 for each necklace! And pearl earrings for myself that were only $20!We will always visit Joslin’s for our jewelry because they are such an incredible local business!
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April 2023 by Stacey Horner
The staff have all been super helpful and informative from the moment we purchased our band, to any follow ups that we have made. Thank you for your impeccable service, Joslin!
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February 2023 by Shania Robinson
Just wanted to thank you guys for the wonderful experience I had today. Joslin's Jewelry fixed my chain and pendent under 30 mins and did it free of charge. It was a very friendly environment and I highly recommend.?????
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January 2023 by Thanh Koontz
I had the strangest experience today. I originally purchased my wedding band and engagement ring from Joslin’s. For some reason, I walked in with my mother and we were completely ignored. We waited, looked around, checked out the book on their display counter looking for recommendations on turning my ring into a necklace.It was a little busy but it cleared out and we were STILL ignored! I am baffled, honestly. SEVERAL associates passed by us and didn’t say a word. At one point, the lady walked right passed us to fix a chair rather than asking us if we needed any help. A caucasian male walked in and was helped immediately.I am not sure why we were treated this way. I hate to say because we are Asian, but it’s the ONLY thing I can think of. I’m not wealthy by any means but I didn’t feel we looked as if we couldn’t afford anything they had to offer. Definitely a head scratcher for me as I’m fortunate enough to really never experience situations like this often.Unfortunately, I will not be doing business with Joslin’s Jewelry or recommending them to any of my family and friends. I am extremely disappointed.
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December 2022 by Shellie Smith
Joslin’s Jewelry is absolutely fantastic and I will never do business with any other jeweler! A couple of years ago I went to a very well-known competitor of theirs for a prong repair on my wedding ring. They said it would cost $400 and take several weeks. My friend had recommended Joslin’s, so I decided to get a second quote from them. The owner, Gary, greeted me very warmly and asked what he could do to help me that day, so I showed him the bent prong. After taking my ring in the back for a brief examination, he returned after about 5 minutes and handed it back to me, repaired and cleaned. I asked how much I owed him, and he said “nothing”. I literally had goosebumps, as I was in complete disbelief at his kindness and quick work. My ring looked brand new again! Yesterday I called the same competitor for a ring resizing quote. They told me it would be $200 and take 2-3 weeks. I took my ring back to Joslin’s and they are resizing it at a fraction of the price and it will only take 1 week! I am truly thankful for The Joslin Jewelry Family and beyond amazed at their friendliness, honesty, and fast, professional, impressive workmanship!
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October 2022 by Damon Carlson
I have been into jewelry buying and making my own for years and consider myself very proficient in the trade. So, following a hospital visit where my mother in laws ring was cut into three pieces, I was concerned about the quality we would get on a repair from any jeweler. My wife suggested we investigate Joslins. So, when we decided to give Joslins a shot at the repair I was not sure what to expect when it was repaired. We dropped off the ring and had a great experience and helpful staff. A few days later they called and said it was ready. The turn time was fantastic. We inspected the ring and I was frankly astonished at the level of repair and restoration. Details that are often overlooked in typical repairs were not overlooked at Joslins. And while I won’t publish the price because every repair is unique the value for money was fantastic and frankly 50% less than I was expecting. This experience was fantastic, and I highly recommend Joslins Jewelry! To add to this, I need a small jump ring put on my necklace stopped in and they took care of it right on the spot for handshake and a review request. Thank you, Joslins Jewelry we will definitely be back for your selections of Jewelry and services!
