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January 2024 by Donnie & Corrine Gay
We had a great experience buying our BMW i3 at KC Car Gallery thanks to Matt Reynolds. Previous car purchases seemed to take hours and hours but Matt made sure all of our questions were answered and we were out the door in about an hour. He was honest and very professional. Thanks Matt!
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January 2024 by Todd Morgan
I was a customer 10 years ago at the old location as well as my ex 4 years ago at this location. Both vehicles have been exactly what they promised us, high quality at a fair price.I went in to look at a vehicle yesterday and felt like my time and interests were both respected, which wasn't the case everywhere I went.I chose a different vehicle, but I would have been happy to buy here if it was the right vehicle for me.
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December 2023 by Dan Gerstenkorn
Matt was great to work with. No pressure and great customer service. Unfortunately the car required $5k+ in repairs within a week after their warranty expired. When given the opportunity to share the cost of repairs, they refused.
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December 2023 by Gabriella Ellis
I had a great experience with KC Car Gallery South!Matt was professional, straight-forward, and easy to work with every step of the way. I felt that I got a fair price for the vehicle I was buying, as well as my trade-in. I purchased a 2019 Range Rover Velar and I am so happy with it. It seriously looks brand new. I didn't buy a warranty, but Matt encouraged me to still call them first if I have any issues, which was really above and beyond what was required. Highly recommend!
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October 2023 by Elaudy Abreu
I couldn’t even describe the feeling I felt experiencing KC Car Gallery South. Matt knew exactly what I wanted and what I was looking for. He made sure the process was smooth and that I was comfortable with everything. He went out his way to even make sure I understood everything about the car and the finance. 10/10 experience. If you’re thinking of buying a car, don’t hesitate to go here. Matt is your guy and he won’t stop until he gets you the car you want. :)
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October 2023 by Tyrone
This is definitely the best car dealership I have been to, and it isnt even close. Matt and his associates did everything in their power to help me get one of my dream cars, and I am truly thankful for all of their help. 100% would recommend this dealership for people who are new to buying cars. Definitely was a 10/10 experience.
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October 2023 by Ashley Johnson
Terrible customer service and in general the place should be shut down. Matt is incredibly condescending to his female customers and in general a liar. Rumpelstiltskin Paved the way for this short man to do business with an ugly ego, and sheister mentality . He went back in his word after negotiations and in general threw his word in the trash. The best thing I did was walk away from a deal with him! Yuck.
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September 2023 by Amanda Woodworth
Matt and his team and KC Car Gallery were wonderful to work with. We found the exact Jeep we were looking for, and we were even recommended by another dealer to purchase directly from them. The purchasing process was completed in about 15 minutes, and we were on the road. We had a slight hiccup with a mechanical issue on the day of purchase, but Matt, and AJ, got the car right back in and fixed it in a matter of a couple days. Top notch customer service!
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September 2023 by Witmar Palacios
Matt Reynolds is absolutely Horrible at customer service... first he emailed me asking me about a car I had inquired about a couple of days ago... he said if I was still interested in the car and if I had any questions to ask him and he Will gladly answer... NOT!!! Yes I WAS interested in the car still as am shopping around... after the 2nd Question he Said he was a very busy man and had no time for me if I wasn't buying the car... WTH??? If there was a minus star review... I would give to Ya!!!
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July 2023 by Joshua Kulzer
I had an absolutely fantastic experience at KC Car Gallery South, all thanks to the outstanding salesman, Matt! From the moment we walked in, he greeted us with a warm and friendly smile, making us feel instantly comfortable.Matt's assistance throughout the car shopping process was exemplary. He went above and beyond to help us find the perfect car for my daughter. His knowledge and expertise were evident as he patiently answered all our questions and guided us through various options.Not only was Matt helpful, but he was also incredibly generous with his time and attention. He genuinely cared about our needs and preferences, ensuring that we made an informed decision. Thanks to his assistance, we ultimately purchased a 2012 Volkswagen Passat, and I must say, the car is in impeccable condition.My daughter and I absolutely love the car, and we can't thank Matt enough for his exceptional service. He made what could have been a stressful experience into an enjoyable one. I highly recommend Matt at KC Car Gallery South to anyone looking to buy their next vehicle.If you're in the market for a car, make sure to visit Matt at KC Car Gallery South. His friendliness, helpfulness, and generosity set him apart, and I'm confident that you'll have the same wonderful experience we had. Thank you, Matt, for going above and beyond to make our car shopping experience truly memorable!
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July 2023 by Huntyr Banks
The most honest, trustworthy people! They not only helped me through every single part of the car buying process but after as well many times when I’ve had a question or needed help with something. A place I will recommend to anyone who asks and I thank them for their honesty and helpfulness always.
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July 2023 by Valery Acopa Mendez
It sucked they took $1000 from my deposit because they never could figure out how to do my bank loan, do not care about costumers and just greedy car dealership, if you have an ITIN dont go there they will rip you off so they can get more money. Second of all I drove it for 5 days, not 2 weeks I have pictures, the guy that started the process was such a greedy guy, he was already about to quit and did everything in a rush, wanna blame it on me when it was because of the employees they couldn’t verify me, I provided everything and the sales rep wiggled with my info and that’s why I didn’t get approved for the loan, I have the pictures of the letter I got. Peace out.
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July 2023 by Brian Hill
Matt was friendly, straight forward, and fun to work with. I highly recommend him. He answered all my questions and was very helpful.
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June 2023 by Silvia Valle
Matt was very helpful and it was easy process getting our paperwork done. He was very funny too. He was a cool awesome guy nice I appreciate his help thank you
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May 2023 by Cassandra S.
If you are looking for a great used car, high end, please visit this lot. Sam and other managers were great to work with. I found the entire transaction to be very transparent, as they communicated details along the way. They go above and beyond to help customers. This was overall a smooth and easy transaction. I will definitely do business with them again.
