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January 2024 by Loagnn F.
My wife and I went into Kohls today, to spend our $35 worth of Kohls cash. So it took a while to choose what I wanted because I did not want to go too much over our "budget" for the day. With that being said I was followed by two different employees due to my indecisiveness. I was able to let that go, but then when it was time for me to check out I mentioned I was waiting for my wife (since), she was the one with the Kohls cash bar code to scan. And this older black lady from St. Louis {I heard} plus (IM BLACK) - with short hair had the audacity to tell me " oh you're one of those guys" when I mentioned I was waiting for my wife. Without even knowing why I was waiting. Then as we checked out my wife reached for the bag and she decided to force the bag into my hands assuming I'm not a gentlemen saying "oh no he's got it" as we were checking out. This is the closest Kohls to our house, but I will refuse to have her check me out under any condition the next time we decide to visit IF we decide to visit. I just wanted to have a chill day and pick out some clothes using my wife's Kohls cash. Unacceptable and unnecessary comments and attitude by the cashier of all people.
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January 2024 by Maureen Hale
Very efficient in store pickup
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December 2023 by liz gardiner
They had amazing sales! The cashier's were extremely friendly especially during the holiday crazy. The store was well stocked and very organized. The fitting rooms were well kept and the doors locked. Great store! I will be going again
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December 2023 by Melanie Simpson
They were having a big sale, and there were lots of great things at great prices, and even though there was a very long line at check out, they moved through it very quickly, and our cashier was perfectly delightful
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November 2023 by JD Enke
Ripped me off when their register screwed up. Paid Double even after showing them.the error. Was only their because the coat purchased for daughter failed shortly before.
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November 2023 by william
The store was bright and cheerful, very clean and tidy. The person at checkout was kind and helpful. It had been a long time since I had been inside a Kohl’s Store. I will return, it was a pleasurable experience.
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October 2023 by Bernadette Pistone
Joyce is a Kohl's associate at the Overland Park, KS store who has checked my mom and I out on multiple occasions. She is pleasant, knowledgeable and quick in checking customers out with a smile on her face. The clothes are not always folded in a neat fashion and it can be difficult to find the size you are looking for on the clearance rack; however, Kohl's has good sales and often sends coupons so you can get good deals. Ultimately, I feel it is the customers that misplace items on the racks and on the shelves and it would be difficult for the limited number of Kohl's associates to keep up. Given the staffing shortage, I think the Kohl's associates do the best they can to keep the racks and shelves tidy and they are always willing to help if you have a question.
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October 2023 by Jessica Banks
Weird experience. Cashier made a mistake using my Kohls cash. I'm on a budget so every dollar counts. She charged me without using the Kohls cash. No big deal, but I was a little confused trying to understand what happened/the solution ect,. She got very defensive and rushed me out. I've been a card user for years. Next time I'll shop for my clothes at a store with nicer employees.
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October 2023 by Leston Wilson
All I really wanted was a french cut shirt.I rarely shop here, but when I did twice last week, the cashier tries to push me to sign up for reward program instead of help me find a cufflink shirt. I really wish they would back off and stop offering it to every customer every time. It make is less special and I don't want to join a club that is offered to just anyone. I have to wait in line for the customers in front of me to sign up. Also I did NOT waist anyone's time to sign up and I assume I pay more because of it. Would rather shop somewhere with great prices regardless of membership and faster lines, no signups, no yada yada.Zero employees on the floor to help find anything. I could not find any french cut shirts to use with cufflinks. When will you bring back cufflinks and shirts that can use them? If you bring them back I will give you one more star, if you do not I will take a star away. Answer the question. When will you get cufflinks at overland park store?
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October 2023 by F Isola
This review is based primarily on this Amazon returns Kohl’s location in Overland Park, KS. I’ve grown exceedingly annoyed with the individual who works the counter weekday afternoons. I’ve made returns at this location, I’m female, and I’ve noticed a distinct difference in how he regards men in line vs women. Not just his countenance towards me, but other women, as well. As a result of his smug and generally rude customer service approach, I’ve begun to take my returns to other locations whenever possible.
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September 2023 by carolyn kelley
The cashiers are always so friendly and comment on what you've purchased and how great your savings were. They are very helpful in applying all your savins options.
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September 2023 by Don Michele Moussa
I'm finding some useful casual clothing here. Just wish I could make better use of the sales, discount coupons and Kohls cash. It takes timing and organization to maximize the discounts, or sometimes just luck.
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September 2023 by Randall S. Martin
Clearance sales are the ONLY way to p/u quality clothing. I purchased 4 shirts (Under Armour, Izod and Adidas) and saved $175 . I paid $55 total,,,,,The checkout lady I like to use is very personable.
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September 2023 by Annette Pisciotta
As good as it can be & friendly staff, but Kohl’s brand offerings have gone downhill the past few years; outdated clothing & interiors. Still a place for clothing staples & some home goods, only with sale prices, since they’re always marked up.
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August 2023 by Aimee Evans
Kohls is so hit or miss. I hate the coupon game and the Kohls Cash thing. I think I'm just not their target demographic or something. We found great shirts for my son. The toy aisle was pretty spiffy, but my daughter and I couldn't find anything we liked in our style. Shoes never have my size. Mascara was $30 at Sephora when I could get a similar product for $10 at Target. I don't hate Kohls, but it's not my first choice when it comes to back to school.
