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March 2024 by Jarod Muncy
The receptionist was helpful. The doctor's assistant was attentive and the doctor was top-rate and answered any/all questions I had. No complaints whatsoever.
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March 2024 by Charles Pride
Yesterday happened to be really busy at the Professional EyeCare at Oak Park Mall, but it didn’t take long at all to get things started with the technicians, and getting to see the doctor. Everyone was very professional, and friendly. I always look forward to my eye appointments at this location.
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March 2024 by John Posey
very efficient and nice staff. doctor is on the ball.
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March 2024 by Scarlett Devine
I've been a patient of this practice for several years without any complaint. The front office staff and clinical support staff are always friendly and great. This visit I saw a new doctor for the first time. I felt as though Dr. Pena was somewhat dismissive of some new concerns I had, which was frustrating. I'm uncertain I will return to this practice in the future.
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March 2024 by Flaco Bascuñan
I went into the Oak Park Mall office with a simple request, my previous prescription. The front desk person lied to me tricking me to make me get an eye exam on the spot. I expressed that I wasn't looking for that and that I have no time. 40 minutes later she was charging me for something that I didn't request, that I didn't need and that I wasn't able to pay. In a rude way she told me that was my mistake and that I have to leave without anything unless I want to pay from my pocket (what normally my insurance covers).This is not right neither the best way to get business or customers. Last time in that place. I didn't give them zero stars because the eye professional was good explaining what he was doing and the infor that he was observing.
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March 2024 by Sara Prince
Easy getting an appointment - Doctor was careful and thorough.
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March 2024 by Jeremy Willert
Nice, fast, curtious. Was nice having knowledge staff that can answer my concerns.
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March 2024 by Lydia Stangl
I was really pleased with my visit, Dr explained in details what I need to have done. Lady in the front was very nice and helpful but the young boys in the back I thought they were very rude , if I have to tell you good morning how you doing today because I didn’t hear a word out of their mouth and to me that’s very rude!!!
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March 2024 by Christopher Weiterman
Very pleasant experience from start to finish. Very knowledgeable, polite, and courteous employees!
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March 2024 by Jon Hobbs
Staff and docs are always friendly. Exams are thorough and efficient. Doctors take time to explain all of the test results. We've been coming here for years and will continue to do so!
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March 2024 by Sharon McNealey
The staff and doctors were very nice. A great experience.
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March 2024 by Leslie Bee
They got me in and out, answered all the questions I had, and they were very kind, friendly, and informative.
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January 2024 by Mele Brown
I have worn corrective vision for 40+ years and never had any issue until I went to Dr Austin Andersen. For some reason, my glass rx was written with astigmatism, but he wrote the contact rx with no astigmatism, which defies logic. I didn't realize what had been done. I paid for new contacts and glasses, but had trouble seeing. I went elsewhere to learn that both rxs were written incorrectly for my vision. I have wasted a lot of money and time with this situation. I never experienced anything like this from an optometrist before. I now have glasses & contacts that I can't wear. I will never return here and I definitely would not recommend Dr Anderson. Written by Susan C.
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January 2024 by Sarah MacKinney
Friendliest staff and doctor around!
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January 2024 by Darren Prince
Great as usual!