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October 2023 by Linda Klement
I booked a 90 minute massage with Courtney and was pleasantly surprised. I have several issues from old sports injuries, and lots of tight neck muscles from working at a computer all day. Courtney listened to my needs, communicated throughout the appointment, and ensured I had the best possible experience. The facility itself was clean, with knowledgeable front desk staff who were not pushy about booking, but let me know what options were available. I will be back.
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October 2023 by Amanda Jane Knott
I'm deeply disappointed with the new management at this location. Our family has been loyal customers for quite some time, but recent experiences have left me feeling cheated and undervalued.I prepaid for three massages in full, expecting to use them when it was convenient for me (I was 8 months pregnant and about to have a C-section when I purchased a promotional offer, which the staff was aware of). Unfortunately, I was never informed about their corporate policy, which dictates that credits must be used within a year. This lack of communication is unacceptable, and it feels like a blatant attempt to take advantage of customers.When I approached the new management about using my prepaid credits, they refused to honor them, citing this policy that I had no knowledge of. I feel like they've essentially stolen several hundred dollars from me.As a customer, I believe in transparency and fair treatment. This franchise has failed on both fronts. It's clear that their new management prioritizes corporate policies over customer satisfaction, and that's not the kind of business I want to support.I urge potential customers to be cautious when dealing with this specific location and its new management. Make sure to ask about their policies upfront, or you might find yourself in a situation like mine – out of money and without the expensive services you paid for.
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October 2023 by M'Kendra Landry
I originally visited Massage Heights because of a gift card from a friend for my birthday, but returned for the excellent service. I’ve seen Courtney and Robert and both provided a wonderful session which felt very tailored to my needs. Both provided recommendations afterward to ensure I got the most out of the experience as well. Thank you Massage Heights for the positive experience.
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October 2023 by Alexei Abramov
Came here recently for a first time massage treatment at this location, with no prior expectations. The service was excellent, facilities immaculate and the treatment itself felt truly tailored to my needs. Felt like a million bucks leaving that day and look forward to coming back. Thank you!
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October 2023 by Krystle Surek
I am writing this under my sister Krystle’s Google account! My name is Tiffany and I have been a member at Massage Heights for almost seven years and I absolutely love my therapist! I won’t say who they are because I’m selfish ;) I highly recommend Massage Heights! They are super friendly and affordable.
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October 2023 by Katherine Schurman
Great experience with everyone on staff! Greg and Courtney are excellent- very professional and always check in on pressure intensity, and comfort. I always leave feeling amazing. Definitely recommend!
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October 2023 by Sophia Adel
The best massage establishment by far! The therapists and the front staff are all very knowledgeable and just a great environment. Definitely would recommend!
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August 2023 by Barbara Thompson
Ashley is a great therapist. Professional and listens to my needs. Clean atmosphere. Would recommend to friends.
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August 2023 by John Barkett
I came in for a massage due to a sports related injury - check in staff was very friendly and informative. Claire listened to my issues and designed the massage to focus on my problem areas - she was very considerate of the pain I was in and was able to relieve the vast majority of this pain.
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August 2023 by Andrew Murphy
Haven’t been to this location before but started going because it’s close to my work and the membership works at all of them. This one is super clean and friendly! I received a deep tissue massage with Claire and she was great! Super knowledgeable and gave me pointers for improving posture. I’ll be scheduling again!
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August 2023 by Maria Kalina
My sister-in-law and I scheduled a massage for my brother and he had a HORRIBLE experience with Thang. At the end of the session, Thang "fired" my brother as a client, complaining he didn't tip well even though he tipped according to member rates. Completely unprofessional and I would not recommend supporting this business to anyone.
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June 2023 by Sheri Palmer
I can’t say enough good things about this place. The atmosphere is very relaxing and smells amazing. Hope always greets me warmly and by name. She is also GREAT about letting me know if there are any cancellations for my therapist Greg. I have been to many massage therapist after a severe car accident in 2005. He is hands down the best massage therapist I have ever been to. He has extensive knowledge and experience with physical therapy and I believe that is one of the reasons he is so effective and good at what he does. I also appreciate the fact he really listens . I strongly encourage you to try it out for yourself.
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June 2023 by Ashley Newland
From the front desk to the therapists, the entire experience is professional and incredibly relaxing. The membership is absolutely worth it and very reasonable.
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May 2023 by Kristin Garcia
The front desk was very welcoming and helpful from the moment I walked in the door. Robert was my therapist and took the time to assess my problem areas and did an excellent job explaining what was happening and how he was going to treat my muscles. His pressure and technique was perfect. I have been seeing different therapist for years and this was by far the best massage I have had in a very long time! He even showed me different stretches to help with my tension. Thank you Massage Heights at College Metcalf Plaza for the excellent care and service!
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May 2023 by Keely Lumby
Best place in Kansas City area for a massage. Amazing therapists that know what they are doing! The membership prices are reasonable and there’s a handful of upgrades or “elevations” you can add for a little extra something!
