-
December 2023 by Mary Beth Devries
Hands down was the BEST customer service I have ever received! When I called to make my appointment for an oil change, Andrew was extremely friendly and helpful. I told him that I have to drive several hours away and his response was they will make sure that it is safe and good to go. When I got to the shop, once again, Andrew was absolutely amazing, friendly, and helpful. He did not make me feel bad that I had to go for a cheaper service due to budget and reassured me that everything will be thoroughly looked over and inspected. Ashley worked on my car and came in to explain in detail everything that was going on and what I needed to do within the next six months for maintenance. I cannot thank you, Andrew and Ashley enough for your kindness and hospitality!! Your customer service is incredible!
-
December 2023 by Todd Kurpil
This is second time I have taken my car in to this location on 151st. Both times I received honest feedback on what my car needed. Both times I was given advice and wasn’t charged bc what I thought I needed I was wrong. I’ve had trouble trusting garages before and I’m glad I found this one.
-
November 2023 by MICHELLE HUMPHREY
Most affordable Midas in the city. Excellent service and honest. They won’t do a service if it’s not needed. Saved me a ton of money and fixed the issue with the car.
-
October 2023 by Shawn Rotolo-Utz
Great experience, acknowledged me when I walked in, Andrew the store manager was extremely friendly, got me in before my appointment time, went over what they found, didn't try to tell me I needed things I didn't need. The store was clean and I had a great experience. This is the second Midas store I've been to since relocating to the KC area and this will be my store of choice because of the service Andrew provided today.
-
October 2023 by Johnathan Pennington
Paid to have them check the battery, rotate tires, change oil and tell me what level the brakes were at. The only thing they did was change the oil. When I asked about the other things like brakes tires ext the guy was like yea you’re all set even though I watched them the whole time and the oil was the only thing done. The only reason why this place has good reviews is because the guy at the counter tells customers he will give them a discount if they leave a 5 star review
-
September 2023 by Jackie Neal
I was highly impressed by the services provided at this specific location. I had Andrew Birchfield help me out with my oils change as well as other car issues I was experiencing. I had been ripped off by another auto shop, but Andrew was so kind and helpful in educating me on the issues I was experiencing and suggested repairs that were within my budget. I will be coming to Midas for all future car services.Services: General repairs & maintenance
-
September 2023 by Kim Mueller
I’m from out of town and had some issues with my car. I stopped by Midas and Andrew Birchfield (store manager) and the mechanic diagnosed the car and determined it was a problem with the transmission. The repairs were something they could not do.They helped me find the nearest dealership and gave me directions. I called the dealership to make sure it was safe to drive there.Andrew was so kind and helpful. They didn’t charge me anything.I highly recommend this business.Thank you Andrew and Midas!KimService: Auto engine diagnostic
-
September 2023 by joseph quinley
Andrew did a fantastic job today. He was very inviting and informative. He helped me out with my Ford F-150 and was very knowledgeable and optimistic. Shoutout to Andrew for the great service.Service: Air conditioning
-
September 2023 by Tyra
Thank you for taking really good care of me. My car is running smooth on the road. They also have great customer Service. I felt comfortable with this shop. 10/10 would recommend
-
September 2023 by Marc Mann
Andrew is amazing. Brought my daughters car in for what I thought was needing a new windshield wiper fluid pump and he found the minor issue and fixed it in like 3 minutes. It didn’t need a new pump. Very appreciative of the fast service and honesty. Will come here again for sure
-
August 2023 by Donald B.
I go to the 151st Street in Overland Park Midas. They are always friendly and great to work with. I usually do my own repairs so I know a lot about the basic stuff. Suspension, brakes, steering but I am getting lazy in my old age. Each time I have given them a car to repair they have been Honest. They have gone above what was promised and I will keep bringing my cars to them. Thanks Ladies and gents.
-
July 2023 by Heather Glenn
This Midas store is amazing! I took my daughter’s car there because the dealership told me that she needed new brakes. Her car has 16K miles on it. The team at Midas were chuckling when I brought it in. They checked it out and told us she still had 70% life on them. I appreciate their honestly and will be back when the time comes that she ACTUALLY needs new brakes!
-
July 2023 by Jennifer Schooley
Andrew and all the staff are amazing! They are great with oil changes and regular car care, but also with emergencies! I am very thankful for such great car service
-
July 2023 by Caitlyn Price
Andrew was extremely helpful! I took my car in for a brake inspection, and not only did they get it done quickly, but Andrew showed me my rotors and brake pads as he explained to me what he was seeing. Made me feel very confident that he wasn’t just treating me like a dollar sign. Wonderful experience with them, so happy that Andrew was able to help me out.Service: Brakes
-
June 2023 by Cayci Family
Andrew and his team were great. They helped with a wheel stud, explaining what needed to be fixed, how long it would take and knew an appropriate amount. They also gave me a checklist of future action items for my vehicle. I will definitely return to get quality service again!Service: Tires