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January 2024 by Dorothy Reed
Not happy with guy doing my pedicure, he tried to charge additional $5 to scrub my feet and pick my color for me. I will not be going back
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January 2024 by Jazmin Magana
Love coming here to get my eyebrows done!This photo is after I got them done w some makeup on. :)
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January 2024 by Beth Harper
Always get a great pedicure there.
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October 2023 by Megan Sullivan
I was visiting my cousins for an engagement party. I was already in the mall and selected this place to do my nails. The woman convince me to do a gel manicure. This was on Friday. It’s already peeling off. I am very unhappy as this was not cheap. I will also be writing a letter.
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October 2023 by Chris Godfrey
Usually I do my own nails but I had a business trip so I thought I should upgrade. The person doing my nails was nice but the quality of work wasn't what I would have expected. In the end it was no different than doing it myself, and actually I re worked then three days later
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October 2023 by Finnagen TMurphy
Im 16 and wanted to get my nails done for the first time for my homecoming, i went to the downstairs one in the back, the service is not the best. The lady doing my nails didn't talk much if at all, she also only asked once how long/short I wanted them, so they are a longer than I wanted. Some of them are not even and the lady was not careful with my natural nails and I can see how uneven they are. I went ther on Monday the 25th and it's now the 27th, the nails are starting to feel uncomfortable on my natural nail. They didn't ask if I wanted a design or anything, they gave me a thing to puck the color and I did. It looks like I could have done my own acrylic nails. I called also shee where the drill stopped on the bottom side and now there is a little bit of nail and it's very annoying. I will say on the first look they are ok but i can see how poorly and rushed job they did. I didn't get the name if the lady who did my nails but she had longish dark hair and had a chubby face she was about my height so 5'4 to 5'6. Please look into any nail salon before going in!
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September 2023 by Melissa B
They actually care and pay attention, non of those nails that are different shapes and sizes! I’ve seen Heather twice now, and I think I’m going to stick it out with her. Plus it’s affordable prices.
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July 2023 by Amanda
Terrible job. I received a manicure, she asked if I wanted another coat...she had already put three on....I can see my own nail thru the polish. Polish was VERY OLD N VERY CKUMPY. advise others to go to The Nailery on the upper floor, lower floor terrible customer service n manicurist has no idea of how to do nails!!! Stay away from The Nailery Too!!!Service: Manicure
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July 2023 by Marie Rhyne
My first experience was good. My 2nd and 3rd were terrible, the 2nd not as bad as the 3rd. I went to the upstairs location. Lin was my the last two times. She’s was strongly opinionated and came across negative & disgruntled during conversation. She complained having to do one themed nail design. Lee the one in charge, gave my daughter almond shaped instead of stiletto. The 3rd time my daughter made an appointment with Lee. I was fine with the first available tech. We arrive and my daughter and I both somehow end up with Lin. Long story short, my nails were poorly painted and shaped very awkward. In conversation she struggles with her hands and eyes due to her tenure in the nail industry. Not only is she unpleasant to talk to….she does mediocre work…she quickly clicked 25% on the tip when checking out. I initially reached to give them the chance to resolve, but am still outraged and disappointed, & drained with this entire encounter. Weeks later my nails began cracking and breaking from both the full set and pedicure.Services: Sculpted nails
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June 2023 by AC Cox
Very Rude! I would never come here again! The lady doing my Pedicure on the Lower Level - short, chunky, dark hair should not be working in the service industry.She didn't greet me or attempt to engage in any conversation. I picked out 3 colors and told her I wanted to see them on my toe to help decide. She didn't say anything, then after completing the prep work for the pedicure she asked which color I wanted.I asked if I could see the colors on my big toe and she said "well I already put the base coat on and I don't want to do it over."WOW.I chose a color and when it was time to pay this woman had the nerve to say "no tip?" LOL, are you serious??!A tip is for good service!No ma'am. Never again!
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May 2023 by Madyson Hanna-Klepper
I usually don’t write reviews but I had to speak about my experience. Came in to get a pedicure two weeks ango and it was awful! Asked from a pink pearle color. Showed pictures and found the swatch. I ended up getting a clear polish that had glitter in it. It was awful!!!! He cut all my toe nails uneven and painted all over my skin. Didn’t even get a leg massage or anything like I paid for it. Terrible experience and would not recommend this place to anyone.Service: Nail painting
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March 2023 by Elizabeth Renner
OMG, what a wonderful experience! Me and my son (4) did mommy and me Mani/Pedi and they went above and beyond. He had such a great first experience, and they are all so patient and kind. 10/10 do recommend!
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February 2023 by Vanessa Smith
I visited the upstairs location today. I’m not sure of the employees name who did my pedicure and then rang me up once my services were completed. However, she was possibly the rudest person I have ever encountered! My card would not go through because of a problem with the chip, so she proceeded to say “no money, no money” loudly. I tried the card once again before she fanned me off, told me to talk to another employee and walked away in the middle of me talking. I went to my car, got another card and returned. She rang me up again and I kindly asked her not to say things like “no money” when she is interacting with customers. Once again she was dismissive. Before the transaction was completed she asked if I was going to tip her. I told her No, because she was rude but I would be tipping the lady who had done my manicure in cash. She then slammed my receipt on the counter and told me to have her (the manicurist) do both services next time, and walked off. I was shocked!!! I then tried to speak to the manager, who would not even acknowledge what I was saying and acted as if she didn’t hear for herself everything that had transpired. She absolutely heard everything because she was less than two feet away. It wasn’t until my manicurist stepped in that the manager offered a sarcastic apology and told me she would “talk to” the horrible employee.I have used this salon for YEARS but no more! This employee clearly thought she could say and do whatever she wanted to me without fear of any repercussions. Think again!!!!Services: Gel manicures
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January 2023 by Yolonda Bush
Don't usually do reviews but this was a waste of time and money. It truly looked like something I had done at home. Then the gel polished started chipping less than a week later.Services: Pedicure
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December 2022 by Jessalyn Her
Not good experience. I hate to have to write this review because I’m such a genuine person but it was just a bad experience and wish you all could just be more people/customer service friendly. I Got a $59 pedicure for me and my family members and it was totally rushed. There were clearly no one waiting and no other clients breathing down there necks. I purposely came at a time where no one would come so I and my family would get a good experience but not only just to get at least somewhat of a better experience for a “mall salon” that clearly didn’t work. when we had walked in but they were rushing through it. It was a $59 pedicure which isn’t cheap. For 25mins not including the polish. I might as well should’ve done me and my family a basic pedicure. Wasn’t happy with the lady who cut my toes with the gel still on. And she cut tooo low but clearly couldn’t tell because I had color on my toes still. My family members said theirs were cut uneven and cuticles were bleeding. Just SUCKS over all VERY DISAPPOINTING.Service: Pedicure