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April 2024 by Ham
I ordered online for take out. There was a female employee sitting right outside the door smoking a cigarette. I had to walk past it with my two little girls. She was smoking so close to the door that the inside smelled like an ash tray. I mentioned to the other girl getting my pizza that they should smoke somewhere else and she didn’t say a word. It was really weird and rude. Just seems like the employees don’t want to be there at all and are very rude. We won’t be going back
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April 2024 by Martha Allega
They are very nice and will customize nofor your family.
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March 2024 by Mark King
Waiting time will be too high as compared to other stores
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January 2024 by Alyssa Phillips
Great
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January 2024 by Mallikarjun Reddy Charla
Excellent cooking/baking and service.
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December 2023 by Christina Lawson
I love this Pizza Hut and for me, it is super conveniently located!
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December 2023 by Tashawn's VIP Realty KC
I've tired calling for days. I didn't want to leave a bad review, but it seems this is the only way to get ahold of anyone. I ordered a cheese pizza, light sauce. The sauce was oozing out of the pizza.
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December 2023 by Barbara Verdoorn
FANTASTIC, delicious pizzas tonight, guys! 12/3/2023. Thank you!!
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December 2023 by Carl Herman
The food is fine - it's Pizza Hut, so there's more flavor than from Papa John's bland "better ingredients" or Sarpino's burnt cheese - but there has been a problem with each of the past 3-4 delivery orders due to Pizza Hut's implementation of DoorDash delivery. Either the DoorDash driver contacts me saying that the food isn't ready while Pizza Hut has dispatched its own driver to deliver it, or the food is half an hour later than the ETA, or they don't add the right mix of toppings. Pizza Hut's IT is also a huge problem. The mobile website doesn't display what's in my cart, including the topping preferences. I don't know if any of that is the store's fault - I'd tend to think it's the corporation's fault and is out of the franchisees' hands - but it is causing me to not order from Pizza Hut again. (Not that I'm ordering from Papa John's or Sarpino's, either - just hoping Pizza Hut can let customers know when they get their IT working right again.)
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December 2023 by Jordan Roberts
Never received my order. I have been waiting on a refund for 2 months. I have called their customer service number 4 separate times and keep being told “upper management will contact me in 1-3 business days”. This recent call, I was told I declined the refund. When they brought it back up, I was told incorrect information that had been right all the other calls.
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December 2023 by Travis Peavler
They took my order, debited my account, and still no pizza
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December 2023 by Phil Heller
Wrong, cold pizzas and missing item. I put a tip online and when they delivered, the driver had my wife sign for additional tip. I called, no answer. Left message, no response. Completed solicited survey they emailed to me. Submitted complaint to corporate... No Response. They get no more of my business.
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December 2023 by Aaron J Bermeo
Food was just perfect, can't complaint at all but customer service just terrible. The way they treated another customer was very rude. I understand that the place was packed and the employee under pressure but that can be fixed with training and guidance from a manager.
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November 2023 by M Bakr
This location has had a lot of under staff issues but they have maintained the kind and friendly service as well as the fresh and hot pizza every time. The manager (not sure of her name) always goes out of her way to make service great. I always tip when I carry out to show them that their work is appreciated too, especially in the cold weather. Thank you for your great, friendly and fresh service/food!
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October 2023 by Theresa VanHoecke
There wasn't any sauce for the bread Stix. The 4 corners or half the pizza lacked sauce cheese and topping. When I tried to make manager aware they didn't answer the phone.
