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February 2024 by Melissa Gates
I can't speak highly enough for Sitzmark. They have outfitted us for skiing for several years and always advise the right products for our needs. Most recently, Tate, Steve and Jamie helped me find just the right pair of ski boots. I am a hard fit and they pulled out all the stops to ensure I received the right ski boot with a great fit. Thank you to the Sitzmark staff for all your assistance most recently and over the years.
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January 2024 by Jacob Clabaugh
Jamie and Chris have been absolutely awesome. They have endured me coming in multiple times, with multiple questions. They were able to get me going with a brand new snowboard setup. They are top notch when it comes to knowledge. I was also blown away by the boot fitting knowledge. I’ll be in the get the new Lib Tech Doughboy next year and going forward Sitzmark Sports will be my go to spot for all winter sport purchases. Thanks again for all of the help.
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January 2024 by Nerissa Lowe
Got new ski boots from here for Christmas.. Just had them heat molded (sooo comfortable). Service is great and staff are knowledgeable and personable.
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January 2024 by Austin Hunt
Jamie and his team do a great job! I go every year to get my skis tuned up and buy new equipment when needed. No need to wait for the overpriced mountain shops when we have a local gem like Sitzmark! Much better value and quality of service.
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November 2023 by Meredith Scafe
Chris was very knowledgable and spent time helping me find all of the gear I needed!
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November 2023 by Alex Weigel
Very knowledgeable and great customer service. These guys are extremely friendly to everyone regardless of experience. Highly recommend! It's also way more convenient to get your ski stuff here than it is to try to get it while you're on vacation. They can get busy on the weekends, so try to come in when you have some time during the week.
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August 2023 by DaShaun Carter
Me and my wife got our wakeboards here back in 2009, before we started having kids. They took care of us so well, they are our only option now. Our entire family of six got outfitted for snowboarding/skiing earlier this year. Everyone was given a VIP experience, including the 4-year-old. Now it’s wakeboarding season again, and they made us feel like we have been friends for years. They remembered names, inside jokes, and asked about our adventures. We will absolutely continue to drive 35 miles, to work with the experts, that have become friends and trusted advisors, like Chris! When we visit the shop, we bring the entire family, because we all enjoy hanging out with their staff!
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March 2023 by Lucas Wake
I had bought some new bindings from here. I told them the correct size of my boot, but they sold me the wrong size of binding. So when I went in to get them exchanged(mind you they are brand new). The gentleman that was helping me said he needed to get the owner for the exchange. When the owner came over to help me, I almost could not believe he was the manager of the establishment let alone the owner. He was irritated with me, for even being there it seemed like he was very rude and in the way he would speak to me. The bindings had nothing wrong with them. Simply wanted to exchange to get a correct size on a pair of bindings that one of his employees gave it to me in the wrong size. He said the only thing he would give me is 40% store credit for them (even though they are brand new). When I tried to be levelheaded about the situation. The owner became outraged and irritated with my presence so he left. The two employees beside me were shocked and apologized on his behalf, and simply said that they are is nothing they could do for me without his approval. All employees of this place are great.I’ve got a lot of friends in the snowboard industry, and I was gonna recommend to the shop after my first experience with them. But now I will never, and I mean never. Shop here again or recommend this place. To anyone who feels like being mistreated or paying $200 for a pair of bindings they can’t even use now that are brand new.
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February 2023 by Dan Irwin
Great shop! Pete is the man setting me up with great fitting ski boots. Very knowledgeable staff and love the dogs.
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February 2023 by Jeff Clemow
Our go-to store for ski gear with actual expert advice!!! Love the hot apple cider and focus on great customer service even when swamped.
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February 2023 by Jim Whalen
Always a great experience. Knowledge and love for the sport is fantastic and the customer service is absolutely friendly.
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February 2023 by Dillon Cloran
Really nice shop with a large selection and a friendly knowledgeable staff. Definitely would recommend checking them out.
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January 2023 by Steve Gilmore
The staff here has always been super helpful getting me what it was I needed to get out on the slopes and have an awesome time. When buying this kind of gear nothing beats a brick and motar and around KC this is the spot.
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November 2022 by Linda Shields
Came into store to see if my (3) year old skis could be traded in/sold-I was never comfortable with them, (please note that I’d purchased this equipment from another local store). I waited for salesmen to get owner, in meantime a father & son came in inquiring about purchasing skis. I explained to owner nature of my request; went to car to retrieve skis, unfortunately, my business & time wasn’t as important as the (2) men; again let me emphasize the fact that I was the only customer in the store when I arrived. Waited awhile & determined I’d be there until the men were accommodated & educated on skis…the thought of being completely ignored for any more time was not acceptable. I’m an older female, I’m not sure the gentleman was an “owner” as his customer service skills were non existent. I was planning on purchasing new skis whether or not he wanted to possibly take on my skis-this was not a dealbreaker! Still a man’s world & for that I’m very disappointed & won’t be back for any further humiliation
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April 2022 by Charles Gerdes
Great staff, excellent service, if you need ski or snowboard stuff go here
