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January 2024 by Charlie Nichols
These MF'ers just lost a customer. They closed the 95th Street store, they don't keep my orders on file, they charge extra and force you to do a redesign and they don't ship my order. That means another 12 mole drive all the way back out here. They delete files after a couple of months to get you to spend more money for a constant redesign and keep ordering more and more cards, spending more and more money. NOT SMALL BUSINESS FRIENDLY AT ALL!!!
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November 2023 by Harris W.
I have been printing documents for years and always great service and quick, Megan and Bruce are the best!
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October 2023 by Gina Myers
Staples is, and will continue to be MY go to for ALL my printing needs Dianne and Megan were amazing today! They are kind and professional. (So grateful Dianne moved to this store when hers closed). The price is a fraction of what other places advertise. I am a very happy customer!!
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September 2023 by Hemalatha Krishnamoorthy
I like to shop stationery and maps from Staples, I like the clearance section as well as the painting section- it has wide options of paints, canvas and books. For my toddler I pick learning books and school supplies from here. I took my laptop ok deal from here - works good. Returns are also easy.
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September 2023 by Joshua Stein
I understand the difficulty for retail stores to keep up with the online vendors and hate to see local brick and mortar stores disappear. However, this store has clearly given up. I went in searching for an item that said it was in-stock. It was not and the associate was not particularly motivated to search beyond a quick glance. While there I went to use the restroom and was appalled. It was beyond disgusting like it had not had a thorough cleaning in months. Dead bugs on the floor and rust and dirt on the faucets and toilet. I walked out and placed the order online from another vendor and will skip this step in the future.
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September 2023 by Sasha Ketterman
Print center is rough on the customer service side.The business cards turned out good but customer service was terrible. If you want someone to sarcastically put their hands on the counter and tell you in the most sarcastic voice “they will try their very hardest to get them done same day”, when we ordered them same day for a reason, then this is the place to go. Btw it had been 8 hours since I ordered my cards and alls I did was ask for a time frame. At no point were we unreasonable. They ended up calling my an hour before they closed that day. Which didn’t do me any good considering I needed them the next day.I completely understand how stressful working retail is but at no point were we unreasonable, therefore I don’t understand the attitude we received.
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August 2023 by Hello world
Lousy service, put me on hold forever and my business cards are not ready as promised. I will order from vista print next time.
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August 2023 by Ed Maschler
Needed 2 sided business cards fast. I called and was told that if I got them submitted online in the next 20 minutes, I could pick them up that same day. They came through for me.
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July 2023 by RV
I was in KC on business and needed some copies of a flyer. I was having difficulties with setting up the self service printer and asked for help. I believe her name was Megan (I know it began with an M) was just so professional and gracious! She went out of her way to quickly assist me and made the two copies on her end. This is what true customer service is! There should be more Megan’s in the world!
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July 2023 by Arthur P.
Drove 20 minutes to the Staples at 135th and Metcalf. Needed one page laminated. At 4:20 pm I was told they weren't able to do it as they were wrapping up for the 7:00 pm closing.
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July 2023 by yvonne johnson
I had called looking for copy paper and the young lady said they didn’t have the size I needed in the store and she couldn’t take my online order over the phone. Well, I understand. I ended up and drove 30 minutes to the store and get there just to be told that it was out of stock online. Well last I checked gas isn’t $1.25 a gallon and that’s a distance. I was pretty perturbed. If it was out of stock online she could easily had told me when I called..
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May 2023 by Amy Cannon
The man who runs the copies is grumpy, rude, and completely disrespectful. I came in twice. Once to ask a question and thesecond time to place an order. He made it very clear that I was an inconvenience and that he had no time or patience for me or my small order. As soon as he snapped at me and told me not to just drop in and said I should have done it online, he went back to sitting in a chair behind the counter. When I mentioned the interaction to management on my way out, the manager just nodded his head and didn't say a word to me... literally did not speak to me.
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May 2023 by Sujoy Chatterjee
Pretty good store for buying supplies. Went to buy notebooks today. Last time, got them in discounted price and in huge amounts. Today, the prices were high. Overall, good.
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April 2023 by Lulu Cano
I’ve using staple for 2 years now ! And I start coming to Staples for 6 months every two weeks now. I have events every 2 weeks so i need posters and flyers. Today I felt ignored while others people were helped I was just there hoping I could be helped, anyways no planning on coming back ever again.
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December 2022 by Saya Ahmed
i went in to print some pictures on my own paper. at the printing center, the lady asked me what kind of paper it was. i showed her the manufacturers instructions for using that specific paper in colored printers, and what is most compatible. she refused to help me despite the fact that the printer and paper i brought was compatible. she was very unhelpful and uncooperative.