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March 2024 by Anna Menefee
Friendly, clean, got the job done fast, cheaper than Firestone
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March 2024 by Heather Heise
Fast and quality work
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March 2024 by Jack Lepak
Good customer service at the front desk. Timely and quality service done to my vehicle
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February 2024 by Jay S
Staff is knowledgeable, and helpful. They explain everything really well.
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February 2024 by Lydiekay
The workers here are so professional and helpful! They will be my tire place for life!
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February 2024 by Lacy Pierce
Met my expectations. Even gave me a stronger windshield wiper replacement than the one I had before. Had me in and out of there as quick as I expected. The only slight issue was that they thought it was best to replace my tires then but ran into an issue unscrewing one of the nuggets, which they said could break the whole tire structure apart and they didn’t have a replacement part on hand. Since I’m heavily dependent on my car and do all of my own driving, we decided to wait to address that issue the next time I came in.
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February 2024 by Zack C.
Horrible experience and service. It took 2 visits for them to tell me " the guy that does Bmw alignments isn't here" on this visit, they attempted the alignment with an unqualified mechanic doing it. I specifically asked for NO test drives, not only did they test drive my car, but when i got back in my vehicle my shift knob was covered in grease. on my third visit with the specific technician I was told my car was too low for their alignment machine. I will not be returning to this location, the only person that showed any type of customer service or helpfulness was the woman that works at the front counter.
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February 2024 by Julia Utz
Stressful situation with a ruined tire in the middle of the night. Had car towed and they fixed with no issues and ready when I needed it!
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February 2024 by Admir Klipic
Had a flat tire going to NE and POS worker didn’t want to help, “ cause they were closing in ten minutes”,even though they were working for another 40.Just so they can watch NFL game?
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January 2024 by Jarrod McReynolds
I have used Tires Plus for years. I have always had good customer service and will use them again
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January 2024 by Brian Ramos
I was attended quickly and the service took less than an hour
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January 2024 by Jenn Cole
Took my car in to change the back brake pads, rotors and one caliper. I am aware my car has other issues but received an estimate in between $500-$600 for those three things and labor so I scheduled an appointment. I dropped my car off for appointment on Dec 29 before business hours and called that morning to confirm that they would be replacing ONLY the brake pads, rotors and one caliper on my back brakes and was informed that was all they planned on fixing. I was called later that afternoon when my car was done and when to pick up with my father who was paying for the service. At pick up, we were surprised with a bill for $1200 when we were expecting to pay half of that. The attendant helping us would not speak directly to my father even though he was speaking directly to him, he would only speak to me as if my father wasn't even there. We stated that we called and asked specifically just for those three things because we are aware there are other issues with the car. They stated they "had to make the car safe" but did not contact us for approval to fix more than we requested thus leaving us with a larger bill than we wanted to pay. We are upset because this is absolutely not the service we asked for nor was there any communication that they were fixing brake line hoses. If the business could not fix ONLY those three things without fixing the other stuff, they need to say that and we would have gone elsewhere. But there was absolutely no communication. While they were able to take $200 off our bill for the miscommunication I do not feel that was enough as we paid double what we were expecting without approval or communication with us. I advise if you are a woman you do not bring your car here, it's clear that they take advantage of those with little car knowledge and quite frankly don't have the communication that a car service shop should have. There are better places that will treat you with respect and dignity and not like an idiot.
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January 2024 by cars kc
Peter was amazing!!
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December 2023 by Salem Swann
Employees were extremely friendly and helpful, fixed the issue in a timely manner and communicated well with me throughout the process. My new go-to shop for car fixes
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December 2023 by Paul Quinlan
Took car in to check the battery I bought in February 2023. Peter took the time to check the battery as it was two low to start. He charged the batter about 30-45 minutes then checked again. Determined the battery was defective, ordered a new one and then had it installed. While this took about 3 hours, I observed the customer service Peter preformed. He attended to several folks at the counter while taking many calls. Peter exhibited the most professional services at all times. I would recommend you do everything possible to keep Peter, as he is a tremendous asset of your business.
