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November 2023 by Nikki Hirst
Had a great experience at this store. Even found a fellow Utahan there! Thanks so much!
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November 2023 by kim rowe
What an amazing company. This is our second time visiting this store. This time just a different location I could not have been more impressed. First of all the sales lady Jamaica was an absolute star. She went above and beyond to help my daughter and I with so many recommendations, and so many pieces of advice. We left there with so much knowledge And confidence going forward that when and if we order online, we know exactly what we’re doing. (We were so confused on sizing/fitting) Not only did she help us in the store, but she helped us with all of our questions. It didn’t matter what it was in regards to. Even the other employees were amazing. This is what customer service is supposed to be like? this is how we want to be treated. Thank you again Jamaica for your amazing service, keep up the great work
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October 2023 by Kelly M
Best shopping experience ever! What a change with new Manager Jamie (sp?). She went above and beyond In finding what i needed. And was just so kind and patient with me on a tough day. Love good ppl doing good things for no reason!
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September 2023 by Karma Kon
The store is incredibly hot, which makes it hard to really want to shop comfortably. The staff is really nice though but you can tell they are suffering from the temperature
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June 2023 by Danielle Everette
Alex and her co-workers were outstanding 5 more stars ❤️❤️ ⭐⭐⭐⭐⭐
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March 2023 by Caitlin J
Oh my God, this place is a God send! Im a bigger girl on her journey for better health and weight loss. I've been struggling to find clothes I could be confident in, and I was feeling down about myself. Not after I strolled into Torrid. DEF my jam! Their bras are THE thing that will build you back up, girl! Heck Victoria... the items I purchased were very flattering, and well made. I love that they carry Tall IN STORE. as someone who's 6 foot tall, that's music to my ears!
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February 2023 by Dan Cole
Great deals. I went in looking for something specific for my wife, but didn't find it. The staff was helpful though in my search.
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February 2023 by Megan Norman
Such a great place to find plus size clothing! The women are so friendly and always helpful! The only place i shop
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December 2022 by Lisa Zemelman
Overpriced and always behind current fashion. Even the clearance items are over $25. Not a lot of places for good plus sized fashion, so it's disappointing.
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December 2022 by TT
It was great only because the store was 50% off which made the prices a lot better. I would have gave it 3 stars normally because of the insane prices. Looks like the CEO and Liz Old Munoz understood that us plus sizers are tired of cold shoulders. They still have plenty of Disney and skull and roses unfortunately.
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December 2022 by TK
It was great only because the store was 50% off which made the prices a lot better. I would have gave it 3 stars normally because of the insane prices. Looks like the CEO and Liz Old Munoz understood that us plus sizers are tired of cold shoulders. They still have plenty of Disney and skull and roses unfortunately.
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November 2022 by Jamie Bishop
Dear torrid some of us still want to hide our tummys. I fell like it's a big hit or miss now days. But I loveeeeeeeeee torrid bras.
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September 2022 by four eyed nerd
Went last night with my roommate because she needed new bras and we got 0 help. No one greeted us when we walked in, no one asked if we needed help, multiple times roommate said she couldn't find a color in her size and no one offered to look in the back or order it online, no one told us about the sale that was going on till we got to the check out and was finishing up, and no one offered to get her a fitting room when she had a stack of hangers in her hands.There were multiple times when we would walk past the two workers and only once did they ask if we were finding everything ok. One time I made eye contact with one of them and she ran off to fiddle with a clothing rack. When we walked in there was two other girls in the store and they were getting all the customer service, being checked on ect. And when they checked out both workers were doing it instead of one working the floor since it was 7:30 and not a lot of people in the store. They even hanged out behind the counter and chatted with each other and a third person that was either another employee on their day off or a fiend of theirs. What was interesting was two black/brown women walked in a while after us and were ignored till they left but when a white lady and her friend/partner walked in they were greeted. I've been to the store by myself recently and unless someone who I used to work with is there I do not get any kind of customer service. (My roommate and I are black so maybe they don't care to help black customers anymore)The fitting rooms were a mess and the signs on the doors were falling off. It's honestly surprising that corp hadn't done anything to get some things in the store fixed because I remember when I worked there I would get written up if there was a speck of dust on the shelves.I will probably personally only shop online or if I'm in the area of one of the other stores. The quality of the customer service here had dropped dramatically in recent years which is a shame since it used to be the best in the Kansas/Missouri area.
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August 2022 by Anne JeanetteX
Always always always love Torrid!!! Love their clothes so much!! Prices could stand to be lower though lol. Regardless, I will still shop there. Friendly, helpful staff. Cool atmosphere, almost like being in a super cool, dream walk in closet!!!
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July 2022 by Kelli Dantzler
Nice workers but the store is overcrowded with merchandise that by the time you add plus size customers it is overwhelming
