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February 2024 by Julia Haney
Ryan and Kaitlyn were INCREDIBLY helpful!
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February 2024 by Kevin Landers
I recently had the pleasure of visiting the UPS Store on Metcalf, and I must say, it was an outstanding experience from start to finish. From the moment I walked through the door, I was greeted with warmth and professionalism. What truly made my visit exceptional was the assistance I received from Katelyn.Katelyn's customer service skills were exemplary. She was not only knowledgeable about the services offered but also went above and beyond to ensure that my shipping needs were met efficiently and effectively. Her attention to detail and willingness to assist with any questions or concerns I had made the entire process smooth and stress-free.In addition to her expertise, Katelyn's friendly demeanor and genuine desire to help were evident throughout our interaction. She took the time to understand my specific requirements and provided personalized recommendations to ensure that my package arrived safely and on time. Her patience and dedication to customer satisfaction were truly commendable.Furthermore, the overall atmosphere of the UPS Store was welcoming and organized. The store was clean, well-maintained, and stocked with a wide range of shipping supplies to meet various needs. The staff members were courteous and helpful, creating a positive environment for customers like myself.Overall, my experience at the UPS Store on Metcalf exceeded my expectations, thanks in large part to Katelyn's exceptional service. I highly recommend this location to anyone in need of shipping services, and I will certainly be returning for all of my future shipping needs. Thank you, Katelyn, and the entire team at the UPS Store, for providing such stellar service!
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February 2024 by DJ Peters
They are always very helpful and friendly! Usually there is a very short or no wait to be served. Everyone is super nice and knowledgeable.
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January 2024 by Mark Goins
Great store best in the metro
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January 2024 by Alana Hamilton
Prompt, efficient service.
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January 2024 by Leny S Martin
Their the best ? ? ?
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December 2023 by Sean Hand
I always get great service here. Lost my keys and they made another set at no charge.
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December 2023 by Lisa Stevens
We have always used The UPS Store at 9218 Metcalf, Overland Park, KS 66212 since it opened! They are wonderful, caring, helpful. and do awesome work for their customers.
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October 2023 by Johanna Montiel
This is by far our favorite UPS store and we have moved around quite a bit. Customer service and service are both top notch.
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September 2023 by robert gonzalez
The customer service was unparalleled based on my 30+ visits, especially from the managers. I either ship or print here in emergencies. The price for printing is lower than half as much as FedEx/Kinkos, the quality is the same, and you get cardboard to put them in instead of a flimsy paper bag.
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July 2023 by James Cummins
When I walked in I could hardly breath and the store smelled like a litter box. First time having this issue here but I hope they get rid of the cat and clean the store soon.
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July 2023 by Tristen Hall
This store needs to work on their customer service. I inquired where the store’s location was because I’m not from the area and Ryan was rude over the phone and would not provide helpful information. I let him know that he was rude and I was offended by our phone interaction. I will not be coming back to this location.
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June 2023 by Sheri Green
These folks are truly AWESOME! If you insist on service that is too good to be true, visit this UPS store!
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May 2023 by Maxwell Furlong
Needed Notarization last minute on a Saturday. They were very accommodating and nice!
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March 2023 by Caroline Hart
I have used this ups store many of times and i am finally leaving a review! we used them for many different things including - 200 or more wedding invites, wedding signs, and other sorts of invites. every time we get great help. This store provides awesome quality, customer service and affordability! Huge fan and supporter of this great family owned ups store!
