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March 2024 by Barbara Patterson
Leo was the best! We were on the phone for hours with customer service and then went to the store and got a better plan and walked out with all questions answered in 20 minutes!!! Antioch and 159th store - highly recommended!!
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March 2024 by Shari K
Good job to gabe,my original salesperson, as well. Thanks Tara for your great help.
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March 2024 by MNZ SECURITY
We came in needing assistance on getting phones activated, Hark in store handled it really well and made it a good experience.
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March 2024 by Hana Gohaish
Hark helped me set up my phone. He was really good at explaining the process!
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March 2024 by Mo Gohaish
Stopped in to have Hark change some phoned around in mg account. He was assisting other customers along with me and made the whole process smooth and seamless! Highly recommend this location.
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March 2024 by Bethany King
A couple weeks ago I purchased a new iPhone 15 promax from a Verizon store in Overland Park. A different one than the one that I am reviewing.) I didn’t have time to finish transferring all of my data there, so the manager said that he would set it up and I could finish it at home. However, leaving the store the way that he left things, left both my old phone incapacitated and my new phone unable to be activated because I was in limbo because I was no longer in his Internet network. I was basically stranded without phone access for a few hours, and went to the nearest Verizon that I could get to for help, which was the one on 159th St. in Overland Park. The employees who work there, Chelsie and Leo, took care of me, even though I did not purchase my phone from them. They completely fixed what was wrong, which took about an hour and a half of their time. They completely went above and beyond and showed 3000 times more customer service than what I experienced at the other Verizon store . I cannot recommend the Verizon store on 159th St. enough and in particular Chelsie for her personal care of me.
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March 2024 by Alexander Rasmussen
Hark is the best custom service rep I have ever dealt with at any Verizon store. He stayed 45 minutes late to ensure I got my phone working. I will return to this location any time I have a phone problem even though it's 40 minutes to get here from my house. I will always recommend hark and his store for any phone related needs. Thank you again Hark!
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March 2024 by Roae Pritchard
My experience at this store location was wonderful. Gabe was very professional and helpful.
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February 2024 by Michelle Jakobe
Abe was very helpful and patient helping my husband and me upgrade our iPhones. He took extra time to make everything was set up correctly and answer all our questions.
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February 2024 by Madison Lee
Leo was amazing! He explained everything and got us the best deal!
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February 2024 by Carol Wingate
Chelsie was an absolute dream to work with today. She answered all my questions.Great Customer Service
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February 2024 by Hunter Kennedy
Chelsie helped me today with switching over to a new phone today! She was awesome to deal with and very helpful. I would 100% recommend going to this location and asking for Chelsie!
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February 2024 by Kristyn Olin
Gabe was great!
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February 2024 by Kim Englert
Gabe was a great help! He was kind patient and very polite.He is a wonderful model for Verizon!
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February 2024 by Zack Alba
Chelsie was great today. She helped me transfer everything from my old galaxy to my brand new galaxy s24. She helped a few others while I was in there and is great at multi-tasking. THANKS AGAIN!