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December 2023 by Reno Kostynuk
Amazing experience here, had a gentleman greet me warmly when I walked in the door despite being busy helping another customer. I didn’t catch his name, but it was the same gentleman who also offered me popcorn when I walked out the door. I should note, it was Black Friday and most retail workers moan when they hear they have to work that day, but not this guy. Home Depot definitely doesn’t make you as excited to be there as Westlake does! Thank you Antioch Westlake.
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December 2023 by Tony Marrs
Allways friendly employees, very knowledgeable. ALTHOUGH, the guys that stand by front door getting donations from customers is VERY irritating.
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December 2023 by Peter Brackett
Friendly and knowledgeable staff. Got exactly what I needed and in and out quickly.
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November 2023 by Mickey M
Awful service. Asked for help twice from the same employee who was talking to what sounded like a friend. First time walked me close to area and pointed. Second time, still talking to person, I asked him to confirm hardware was in package since I could hear it rattling and he arrogantly explained yes, you can hear it. Bought something I asked if I could return. Cashier said yes with receipt. Returned a few hours later with said receipt and different cashier said I could not return, not on receipt. The code did not match but amount did, clerk error? Asked if cashier code was on receipt, thought he'd remember me, and newest cashier said no and again could not return with a rude and arrogant tone. Used to love Ace Hardware at College and Quivira which has closed. Will not return to this one at College and Antioch.
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September 2023 by Paul Leimer
I like Ace Hardware. The employees don't let you browse to long before they ask if they can help you, if they didn't already intercept you in the front of the store.I didn't need to go on a half mile walk to get into the store like I have to with the big box stores . I'm in and out without a long wait to checkout.
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September 2023 by Sam H
Jack was very helpful and made sure I found what I needed. Thank you!
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June 2023 by Joseph Killeen
I was there for Stihl chainsaw parts and a flanged metric nut. They had what I needed and that is one of the most important things.Service was only mediocre. Employees blew by me 6 or more times until I called out to one who was running off after just helping someone behind me on the same aisle. All Stihl products are locked down tighter than pseudofed in a San Francisco Walgreens, so I needed an employee to get me what I needed or even look at the packaging. My employee was unfamiliar with the chains and file sizes, so I purchased more than what I needed and will now have to make a return.I'm thankful that this store is here and under new ownership. I'm thankful for the fully stocked shelves. But as is the case for so many retail outlets, the service leaves a lot to be desired.
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June 2023 by Marc T
A very nice store and while I didn't have time during my visit to go through the whole store, they appear to have a large inventory of product. A little bit pricey tho when compared to Home Depot, Lowe's, and Menards.
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June 2023 by joseph bodine
Always helpful and lots of hard to find hardware and high quality merchandise!
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June 2023 by Deana C.
I stopped to pick up a spool of this stuff and not only did I find it but I also found some awesome customer service!I was treated like I was the only person there which fyi I was not! The person who assisted me took my weed eater apart to make sure the string fit perfect! I also picked up some paint samples for a future project:))))
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May 2023 by Rick Patterson
Was in store and couldn't find service for a lawnmower so I called while in the store the lady answered the phone put me on hold and 8 minutes later I walked out
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April 2023 by Ruben Hinojosa
Great location for getting your home improvement needs. Competitive pricing, with great product selection and availability in stock.
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March 2023 by Rajeev Shukla
Near by my home . Very good location and they have most of the utilities that you need for your home improvements at good price
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February 2023 by Patrick Mullin
My wife and I moved near this area in 2021, and I could not believe how bad Nuts and Bolts (the previous hardware store in this space) was. I was really hoping to have a close, reliable hardware store as we worked on our house, but it was absolutely terrible in every way. So when I saw Ace was moving in after Nuts and Bolts closed, I was optimistic there'd be a drastic improvement. Thankfully there was, and I absolutely love shopping here. Clean, well-stocked, organized, and maybe most importantly: readily available and VERY friendly staff to help you. A refreshing difference from Lowes or Home Depot where it's next to impossible to find a human to actually help you. Kudos to Ace for reviving this store and giving neighbors a solid alternative to the big box hardware stores.
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February 2023 by Melony Gallup
Thanks for the help!
