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November 2023 by Elizabeth Barklow
Highly recommend this repair shop! They quickly identified the issue with our water heater and replaced the part.Prompt, efficient & knowledgeable!Service: Electrical
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November 2023 by Ernest Mack
Paolo thank you for reaching out to me. The previous review was meant for a Los Angeles establishment, not for you guys. My experience with AZ mobile RV repair was wonderful. Thank you
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October 2023 by Jane Reynolds
I travel full time in my RV and have had excellent repair, some good and a few not so good. I would not recommend A-Z Mobile RV Repair in Paola,KS.These are the facts....On 10/01/2023Called with power problems, on my 2014 Winnabago, fault on batteryUnable to run air conditioner, electric burn oderI explained I was leaving that afternoon for a two week European trip.I left my keys & cc for payment with the management of RV park they are family.***My daughter called twice this week and management from walnut Grove also called to find out when they planned to fix my unit. October 11, 10 days since I called them.10/ 11I called (from England) to find out about what the diagnosis, Inverter "burned up"Ordered new one and wired around so all power was restored.10/13Installed Inverter, checked systems and reported all working. CC paided 955.1010/17I came home and reported the washing machine & fire place not receiving electricity. Told to find "GFI" and reset.10/17I called, unable to locate GFI10/18 I located it using the manual.Reported // No change and was told they would call back.10/22Still no response from A to Z. leaving in the am and will have their error fixed in Topeka.I truly believe A to Z put off repairing my motorhome because I was vacationing.Because of their delay the refrigerator stopped working. Not only did I lose food 4 bottles of Insulin were also ruined.
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October 2023 by Karen Kolb
We were so glad to have found them. They were able to repair our air lift line and we got home safely.
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September 2023 by Tami Rockey
Excellent service over the phone. Ed helped us diagnose our problem and got us on our way. Thanks again Ed. You were a life saver!
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August 2023 by Kevin Stephenson
Great place to get RV repairs an service, and they’ll COME TO YOUif you need them to!
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July 2023 by Adam Harris
Unfortunately, my high hope for using A-Z to assist with a remote purchase of an RV turned out to be a bad choice. I was encouraged by all the positive reviews, but they fell flat to my expectations... I live in Alaska and needed to buy an RV for my parents to drive up. I dealt with Brad. He gave my a virtual tour of an RV, claimed he disclosed all issues, and under those assurances, I purchased the RV. When I came to pick it up 2 months later, Brad was sick. Unfortunately, he procrastinated getting it cleaned and due to his absence, it was left filthy. There were stains everywhere, appliances were dirty, the walls were sticky, and dirt was layered on all surfaces. Other items I discovered that weren't disclosed were a cracked windshield, two failing batteries, a broken convertor, and other small items. Due to Brad's absence on the day of pick-up, I was told I needed to reach him later to figure out how to resolve these issues. I was flying back to Alaska out of KCI that day, so we had to take the RV with us.After reaching Brad that week, he said he would work to make things right. His attempts were unproductive and consisted of him trying to get compensation from the prior owner (although these items were undisclosed and the fault of A-Z for leading me to believe they weren't an issue). Of course, the prior owner had no liability at that point. I was told to submit estimates for repair, and after they were submitted, they were left unaddressed. After three months of short or non existent responses to inquiries/ updates on resolving the issues, I decided to request a credit from my credit card company. Apparently you can't dispute a charge if you have possession of the RV, so that failed. My next option was small claims court, but because I have to be in person, flying from Alaska would prove to not be cost effective.This left me stuck with submitting this accurate review and an upcoming BBB complaint because to this day, the major issues with the RV that I was made to believe did not exist... have not been resolved. I was lied to and A-Z refuses to take accountability for the omission of information that led to my uninformed purchase.
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June 2023 by Kemp Underwood
I mean, they probably have what you need on hand, but you'll pay for it. If I had time, I could have had my part in a few days from Amazon for 19 bucks. It was 70 bucks from A - Z. That convenience fee I suppose.
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May 2023 by Dave Prothe
We purchased a 5th wheel Toy Hauler that A-Z had offered through their consignment service. Brad was excellent to work with. Very knowledgeable, friendly and patient with all of our questions. Definitely happy to have them providing a professional service in the Miami County area!
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April 2023 by David Logue
We recently purchased a nice RV from them. My wife had to pull it home because I’m working out of town and Brad our salesman went over the top helping her get everything set up properly. We had a very good experience dealing with them.
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March 2023 by Lola Peck
Really happy with these guys. Have helped us out a lot. Thank you for diagnosing and fixing all our issues.
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January 2023 by Shelby Karma
Great service, our insured took his RV there for an estimate, and they worked very hard even during the holidays to get them taken care of and get everything needed to the insurance company.
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January 2023 by Larry Cyr
Knowledgeable parts people were very helpful in finding the right air ride system for my R V.
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December 2022 by Thomas Barclay
These guys are outstanding! Ed and his crew are extremely professional and do top notch work. I will never hesitate to use their services!!! Highly recommendedServices: Battery
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September 2022 by Mary L.
I called for repairs on a 2005 Living Quarters horse trailer and had the mobile repair crew come out. They were fast, efficient, and very knowledgeable. They were able to fix every issue, and show me what to do to avoid problems in the future. I would highly recommend this service.
